Summary
Overview
Work History
Education
Skills
Others
References
Languages
Timeline
Generic

Thanh Quach

Dunlop,ACT

Summary

Driven Uber Taxi Driver bringing 12 years' experience working in the Canberra area. Expert in local roads as well as GPS mapping for unique situations. Responsible, adaptable, and always available. Service-oriented Taxi Driver highly effective at satisfying all customers and remaining calm in challenging circumstances. Bringing Full license and clean driving record.

Overview

32
32
years of professional experience

Work History

Uber Taxi Driver - Customer Rating (4.99/ 5 Stars)

UBER
02.2019 - Current


  • Providing great customer service to passengers
  • Providing safe and reliable transportation to passengers
  • Picking up passengers at their requested location and taking them to their destination on time
  • Following all local traffic laws and regulations
  • Ensuring the vehicle is clean and in good condition
  • Using the Uber app to accept ride requests and navigate to passenger pick-up locations

Nail’s shop Owner

Capital Star Nail
07.2017 - 02.2019


  • Head decision-maker for all things dealing with the salon and is essentially responsible for the success of that salon.
  • Hiring staff, training new staffs, marketing, and branding, keeping track of financials, and overall, ensuring the salon make a profit.
  • Supervising all staffs to ensure high performances of service quality and customer service satisfactions.
  • Making roster

Taxi driver and Uber driver

Elite Taxi Canberra
08.2009 - 07.2017
  • Contacting and picking up passengers from the street or designated locations
  • Assisting passengers with their luggage and other personal belongings, as needed
  • Starting and stopping the taximeter at the correct times
  • Selecting the fastest route to the passengers' destinations, unless otherwise requested
  • Driving passengers to their destinations safely and courteously
  • Maintain customer service and enhance brand and company rating.

Printing Operator

National Mailing Canberra
03.2008 - 08.2009
  • Operating printers
  • Collecting books
  • Packing mails, brochures for delivery

Nail Artist and Nail Shop Owner

American Nail
12.2004 - 03.2008
  • Give good service to customers including recommending colors, rhinestones and designs based on each customer’s style and need
  • Offer nail care treatment tips
  • Oversee all salon activities, including daily activities, supplies and staffing.

Regional Sales Representative

Hau Giang Pharmaceutical - Vietnam
02.1993 - 12.2004
  • Managing sales and marketing for Hau Giang Pharmaceutical’s products within Middle and Highland of Vietnam.
  • Engaging and maintaining good customer service with existing and potential customers.
  • Selling products, recording details of new and existing products to local pharmacies.

Education

Pharmacist -

Can Tho Medicine and Pharmacy College
06.2004

Skills

  • Business Operations
  • Willing to Learn
  • Customer service background
  • Traffic laws knowledge
  • Passenger Safety
  • Local route knowledge
  • Passenger Assistance
  • Map Reading

Others

Hold a valid ACT Class C Drivers’ License

Hold a valid Working with Vulnerable People

Hold a valid Public Vehicle Driver Authority Licence 

References

  • Sok Khang, Ex- taxi owner, 0422 336 694
  • Luy Huynh, Friend and Motivator, 0435 573 337

Languages

English
Professional Working
Vietnamese
Native or Bilingual

Timeline

Uber Taxi Driver - Customer Rating (4.99/ 5 Stars)

UBER
02.2019 - Current

Nail’s shop Owner

Capital Star Nail
07.2017 - 02.2019

Taxi driver and Uber driver

Elite Taxi Canberra
08.2009 - 07.2017

Printing Operator

National Mailing Canberra
03.2008 - 08.2009

Nail Artist and Nail Shop Owner

American Nail
12.2004 - 03.2008

Regional Sales Representative

Hau Giang Pharmaceutical - Vietnam
02.1993 - 12.2004

Pharmacist -

Can Tho Medicine and Pharmacy College

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Thanh Quach