THANH TIEN NGUYEN
Condell Park,Australia
Summary
Hardworking customer service professional proficient in diagnosing technical issues and repairing slot machines. Skilled relationship-builder with good verbal and written communication strengths. Well-versed in related industry compliance requirements.
Overview
2
2
years of professional experience
Work History
Customer Service
Andersen's Of Denmark
Sydney, Australia
12.2022 - Current
- Serve customers
- Cashier
- Cultivated warm relationships with regular customers
Gaming Table Dealer
The Star Casino
Sydney, New South Wales
01.2023 - 03.2023
- Dealt card games Roulette according to casino rules.
- Provided customer service to guests including answering questions about the game being played.
- Inspected cards for any damage or wear before dealing each hand.
- Verified players' identification in order to ensure they meet legal gambling age requirements.
Education
Bachelor of Cybersecurity - Information Technology
Kaplan Business School
03-2025
High School Diploma -
Sir Joseph Banks High School
Revesby, NSW09.2022
Skills
- Upbeat and Positive Personality
- Responding to Difficult Customers
- Calm and Professional Under Pressure
- Order and Refund Processing
- Understanding Customer Needs
- Excellent customer service
- Customer service experience
Languages
- Vietnamese, Full Professional
- English, Professional Working
Avaibility
- Wednesday: 16:30-Late
- Friday: 16:30-Late
- Saturday: all time
- Sunday: Morning- 16:30
Timeline
Gaming Table Dealer
The Star Casino
01.2023 - 03.2023
Customer Service
Andersen's Of Denmark
12.2022 - Current
Bachelor of Cybersecurity - Information Technology
Kaplan Business School
High School Diploma -
Sir Joseph Banks High School
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