Thanh Son Mai
Sydney,NSW
Summary
Hello, my name is Thanh Son Mai and I'm an international student at Macquarie University. I have 2 years of experience working at a Vietnamese pho eatery, where I gained valuable hands-on skills such as guest engagement, cash handling and customer service. My time there also strengthened my ability to prioritize service and to memorize menus efficiently
What inspired me to apply to UMAYA was my experience as a casual customer. I am truly impressed by the cleanliness and the professionalism and warm hospitality. That experience made me genuinely excited to apply and be part of culture.
I’m eager to continue learning, contribute and would greatly appreciate the opportunity to be trained and grow under your guidance. Thank you for considering my application.
Overview
2
2
years of professional experience
Work History
Server
Vietnamese Noodle Eatery (Pho)
02.2022 - 02.2024
- Demonstrated good multitasking skills by managing multiple tables simultaneously.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Business Analytics - Business Analytics
Macquarie University
Balaclava Rd, Macquarie Park NSW 211306-2027
High School Diploma -
Tran Phu High School For The Gifted
10A Le Hong Phong Street, Hai Phong, Viet Nam06-2024
Skills
- Exceptional customer service
- Strong work ethic
- Cash handling
- Guest engagement
- Menu memorization
- Service prioritization
- Hospitality mindset
Availability
Weekdays: Wednesday (flexible all day)
Weekends: Saturday (flexible all day)
Sunday: after 3pm
Preferably 2 days/week.
Timeline
Server
Vietnamese Noodle Eatery (Pho)
02.2022 - 02.2024
Bachelor of Business Analytics - Business Analytics
Macquarie University
High School Diploma -
Tran Phu High School For The Gifted
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