Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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THANH TRUC NGUYEN (Janice)

Sunshine North,VIC

Summary

Hardworking and reliable Food and beverage attendant with strong ability in multitasks. Offering a high level of communication and solving problems with quick thinking. Highly organized, proactive and punctual with team-oriented mentality.

Overview

2
2
years of professional experience

Work History

Barista

Ruteni Cafe
Southbank, VIC
02.2023 - Current
  • Provide excellent customer service by responding to inquiries quickly and professionally.
  • Train new baristas on company policies and procedures regarding food handling safety standards.
  • Manage morning rush of customers daily with efficient, levelheaded customer service.
  • Be assigned to be a supervisor when the owner not around.

Food and Beverage Attendant

Four Points by Sheraton
Melbourne, VIC
03.2022 - Current
  • Provide exceptional customer service to guests, ensuring their satisfaction with food and beverages.
  • Perform opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
  • Respond quickly to customer complaints or special requests in a professional manner.
  • Temporarily be assigned to be a team-leader with guiding team and processing all reports for hotel.

Education

Bachelor of Science - Event Management

William Angliss Institute
Melbourne, VIC
12-2020

Skills

  • POS Systems
  • Speedy and Efficient
  • Performance Improvement
  • Fluent in English and Vietnamese
  • Inventory Management
  • Exceptional Customer Service
  • Team Leadership
  • Cash Register Operation
  • Excellent Math Skills
  • Positive and Professional

Languages

English
Full Professional
Vietnamese
Native/ Bilingual

References

References available upon request.

Timeline

Barista

Ruteni Cafe
02.2023 - Current

Food and Beverage Attendant

Four Points by Sheraton
03.2022 - Current

Bachelor of Science - Event Management

William Angliss Institute
THANH TRUC NGUYEN (Janice)