THANH TUNG VO
Summary
Enthusiastic and dedicated current Honours student majoring in Chemistry, with one semester experience as a laboratory demonstrator position at the School of Chemistry and Molecular Biosciences. Eager to apply acquired knowledge throughout a three-year undergrad to support student's academic achievement in Chemistry by creating an engaging and supportive learning environment. Committed to employing innovative teaching methods and fostering a positive and collaborative atmosphere to help all students succeed.
Overview
5
5
years of professional experience
Work History
Casual Customer Service Cashier
The BanhMi House
08.2020 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Casual Academic Staff
SCMB - UQ
07.2024 - 10.2024
- Assisted students with academic inquiries, enhancing their understanding of course materials.
- Motivated students with accurate feedback and positive reinforcement.
- Enhanced student comprehension by simplifying complex chemistry concepts and breaking them down into easily digestible parts.
Software Engineering Intern
Cognitia Digital
08.2019 - 12.2019
- Demonstrated time management, organisational, prioritisation and planning skills by successfully handling tasks, projects and priorities.
- Investigated and resolved application functionality issues.
Education
Bachelor of Science - Chemistry
University of Queensland
Brisbane, QLD07.2024
Bachelor of Engineering (Honours) - Software Engineering
University of Queensland
Brisbane, QLD07.2020
Skills
Patience and Empathy
Problem-solving skills
Creative Thinking
Collaboration and Teamwork
Organization and preparation
Verbal and written communication
Timeline
Casual Academic Staff
SCMB - UQ
07.2024 - 10.2024
Casual Customer Service Cashier
The BanhMi House
08.2020 - Current
Software Engineering Intern
Cognitia Digital
08.2019 - 12.2019
Bachelor of Science - Chemistry
University of Queensland
Bachelor of Engineering (Honours) - Software Engineering
University of Queensland
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