Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

THANIDA NAMWONG

Oxenford,Australia

Summary

Professional food industry worker with strong background in food processing and safety protocols. Skilled in quality control, machinery operation, and adhering to strict hygiene standards. Team player focused on achieving results and adapting to changing demands. Reliable, efficient, and ready to contribute to production goals.


As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

29
29
years of professional experience

Work History

Food Processor

Gold Coast Hospital
12.2024 - Current
  • Patient Food Service: Delivered nutritious meals to patients based on dietary requirements and preferences.
    Ensured that food was served in a timely manner, maintaining food safety and hygiene standards.
    Collaborated with dietitians and kitchen staff to ensure compliance with specific dietary restrictions (e.g., low-sodium, gluten-free, diabetic-friendly).
  • Customer Service: Interacted directly with patients to address any concerns or special requests regarding meals.
    Maintained a compassionate and professional demeanour while communicating with patients, especially those with health challenges.
  • Adherence to Health and Safety Protocols: Followed strict sanitation and hygiene procedures to prevent contamination and ensure patient safety.
    Adhered to hospital protocols regarding food delivery, preparation, and storage.
  • Food Inventory and Stock Monitoring: Assisted in monitoring food supplies to ensure efficient stock levels and timely reordering.
    Reported shortages or stock issues to kitchen management or supervisors.
  • Cleaning and Sanitizing: Ensured kitchen and dining areas were kept clean and sanitary, following hospital cleaning standards.
    Assisted in washing dishes, utensils, and food containers, maintaining cleanliness in all food-related areas.
  • Special Dietary Needs: Ensured that food served matched the specific dietary needs of patients, as prescribed by medical professionals.
  • Worked flexible hours: across night, weekend, and holiday shifts.

COOK

Charm Thai Restaurant
04.2012 - 08.2024
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Maintained food safety and sanitation standards.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Trained and assisted new kitchen staff members.
  • Worked well in a team setting, providing support and guidance.

Chef

Eagle Thai Restaurant
01.2006 - 12.2007

Pick & Pack

ACE Packwell
01.2004 - 12.2006
  • Enhanced order accuracy by diligently picking and packing items according to customer specifications.
  • Collaborated with team members to meet daily goals and deadlines, contributing to overall operational success.
  • Followed orders precisely for correct items, sizes and quantities.
  • Kept work areas neat, clean and free from debris.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.

Waitress

Boonchu Thai Restaurant
01.1996 - 12.2003
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Inspected dishes and utensils for cleanliness.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.

Education

Food Safety Supervision Skill -

Certificate

09.2024

12.2007

Hight school -

12.2006

12.2003

Skills

  • Machine operation
  • Communication
  • Workplace safety
  • Adherence to protocols
  • Stock monitoring
  • Cleaning skills
  • Product labeling
  • Equipment operation
  • Production scheduling
  • Great hand-eye coordination
  • Background in food processing
  • Strong work ethic
  • Attention to detail
  • Cleaning and sanitizing

Languages

English
Thai

Timeline

Food Processor

Gold Coast Hospital
12.2024 - Current

COOK

Charm Thai Restaurant
04.2012 - 08.2024

Chef

Eagle Thai Restaurant
01.2006 - 12.2007

Pick & Pack

ACE Packwell
01.2004 - 12.2006

Waitress

Boonchu Thai Restaurant
01.1996 - 12.2003

Hight school -

Food Safety Supervision Skill -

Certificate

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THANIDA NAMWONG