Thanisara McCrea
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, and chairside assisting. Quick learner and successful in building relationships with coworkers and patients. Additional, knowledgeable Guest Service experienced in busy hotel settings. Driven and dedicated with focus on delivering service. Skilled multi-tasker successful at meeting performance and helping team members.
Overview
6
6
years of professional experience
Work History
DENTAL ASSISTANT
FACE VALUE DENTAL
04.2023 - Current
- Preparing patients for dental work
- Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays, preparing materials, and assisting with dental procedures
- Assisting dentists in managing medical and dental emergencies when necessary
- Assisting dental hygienists with procedures when necessary.
FRONT OFFICE ASSISTANT MANAGER
NOVOTEL BRISBANE SOUTH BANK
12.2022 - 04.2023
- Effective supervision of all guests arrival and departures
- Assist front office manager in all administrative tasks as assigned
- Resolve guest’s complaints and problem on shift
- Support and supervise team members to meet guest’s expectation.
GUEST SERVICE AGENT
Novotel Brisbane South Bank
02.2022 - 12.2022
- Greeted guests on arrival and assisted guests for any inquiries, requests, and issues during guest’s stay
- Administering check-ins and check-outs
- Handle payment and guest’s bill during their stay
- Answer phone call and email and make reservation.
OVERNIGHT FRONT DESK AGENT
FOUR SEASONS HOTEL SYDNEY
02.2020 - 01.2022
- Greeted guests on arrival and responded to guest inquiries, requests, and issues during guest’s stay
- Administering check-ins and check-outs
- Handle payment and guest’s bill during their stay
- Answer phone call, in-house massager, and email.
FOOD AND BEVERAGE ATTENDANT
FOUR SEASONS HOTEL SYDNEY
12.2017 - 02.2020
- Provided excellent customer service
- Served beverage and food order
- Performed opening and closing duties.
Education
CERTIFICATE III - DENTAL ASSISTANT -
Foundation Education
03.2024
BACHELOR OF HOSPITALITY MANAGEMENT -
International Collage of Management Sydney
12.2019
HIGH SCHOOL -
Middleton Grange School Christchurch
12.2016
Skills
- Patient Services
- Clinical Support
- Equipment Sterilization
- Patient Relations
- Opera System
- First Aid
- Two languages speaker (Thai and English)
Awards
- Be You Award – Four Seasons Hotel Sydney
- Employee of the month, Dental Assistant - Face Value Dental (2023)
References
- Mary Anne Gardiner, Senior Front Office Assistant Manager, Novotel Brisbane South Bank, ha0x0-dm1@accor.com
- Lynn Nguyen, Practice Manager, Aider Dental Clinic, lynntn2010@gmail.com
Timeline
DENTAL ASSISTANT
FACE VALUE DENTAL
04.2023 - Current
FRONT OFFICE ASSISTANT MANAGER
NOVOTEL BRISBANE SOUTH BANK
12.2022 - 04.2023
GUEST SERVICE AGENT
Novotel Brisbane South Bank
02.2022 - 12.2022
OVERNIGHT FRONT DESK AGENT
FOUR SEASONS HOTEL SYDNEY
02.2020 - 01.2022
FOOD AND BEVERAGE ATTENDANT
FOUR SEASONS HOTEL SYDNEY
12.2017 - 02.2020
CERTIFICATE III - DENTAL ASSISTANT -
Foundation Education
BACHELOR OF HOSPITALITY MANAGEMENT -
International Collage of Management Sydney
HIGH SCHOOL -
Middleton Grange School Christchurch
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