Thannaphat Sirithumpithak
Unit 31 125 Orchard Road Richlands,QLD
Summary
Dynamic entrepreneur with a proven track record in enhancing customer relations and operational efficiency at The Owner of Thai Massage Therapist. Expert in staff management and business marketing, successfully increased brand visibility and customer satisfaction through innovative strategies. Skilled in financial planning, optimizing resources to drive profitability and growth.
Overview
8
8
years of professional experience
Work History
The Owner of Thai Massage Therapist
Owner
09.2023 - 09.2025
- Developed and implemented business strategies to enhance customer engagement and retention.
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Trained and mentored staff on best practices in customer service and operational procedures.
- Enhanced marketing initiatives through social media platforms, increasing brand visibility and reach.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
The Owner of Thai Massage Therapist Shop
Own Business
11.2017 - 09.2022
- Developed comprehensive business strategies to enhance operational efficiency and customer satisfaction.
- Managed financial planning and budgeting to optimize resource allocation and profitability.
- Led marketing initiatives that increased brand visibility and attracted new clientele.
- Oversaw daily operations, ensuring adherence to quality standards and compliance regulations.
Education
Bachelor of Arts - Business Management
Sripatum University
Bangkok , Thailand04-1995
Skills
- Customer relations
- Small business operations
- Staff management
- Staff hiring
- Consulting
- Business marketing
- Human resource management
- Client service
- Marketing
Timeline
The Owner of Thai Massage Therapist
Owner
09.2023 - 09.2025
The Owner of Thai Massage Therapist Shop
Own Business
11.2017 - 09.2022
Bachelor of Arts - Business Management
Sripatum University