An proactive undergrad student with more than 3 years of experience in hospitality. Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Suite Attendant
Optus Stadium
04.2024 - Current
Demonstrated excellent communication skills when interacting with guests, addressing their concerns and fulfilling their requests promptly.
Maintained detailed records of guest preferences, utilizing information to provide tailored services during future visits.
Ensured cleanliness and hygiene of suites, contributing to a comfortable and welcoming environment for guests.
Helping with buffet and serving alcoholic beverages
VIP service and room attendant
Wait Staff Member, Cashier
Hill's Dine
11.2021 - 06.2022
Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
Bussed and reset tables to keep dining room and work areas clean.
Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Team Member
Forest Hill Resort
01.2021 - 08.2021
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.