THANTHANAT PHETHAN
Chiangkhong,Thailand
Summary
To deliver exceptional service, ensuring customers' comfort, convenience, and safety. Striving for unique and memorable experiences with each customer.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Massage Therapist
Body & Balance Massage
Melbourne, Australia
03.2023 - Current
- Evaluate symptoms and recommend appropriate massage programs to customers.
- Provide massage services in an appropriate and safe manner, building good relationships with customers to turn them into loyal patrons.
Massage Therapist
Ayuthaya Massage Spa
Doha, Qatar
10.2021 - 08.2022
- Provided excellent customer service as a massage therapist.
- Assisted front desk staff with administrative tasks such as answering phones or taking payments from clients when needed.
Exclusive Marketing
Global B2B Consultancy Inc
Philippine
12.2017 - 10.2019
- Built relationships with co-workers to achieve company goals.
- Organized events such as conferences, seminars and workshops aimed at increasing awareness of the services provided by exclusive agents among potential clients.
Online Customer Service
Global B2B Consultancy Inc
Philippine
06.2012 - 04.2014
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
- Collaborated with internal stakeholders on initiatives that improve customer service operations.
Receptionist
Absolute Hotel
Phuket, Thailand
09.2011 - 05.2012
- Greeted visitors and provided them with assistance and exceptional serviced.
- Collaborated with other departments to meet job responsibilities' objectives.
Education
Bachelor - Tourism and Hotel
Dhurakij Pundit University
Bangkok01.2010
Skills
- Front Desk Management
- Customer Consultation
- Service Optimization
- Relationship building and management
- Customer Needs Assessment
- Sales expertise
- Business Management
- Body Mechanics
Personal Information
- Age: 36
- Height: 168 cm
- Weight: 65 kg
- Date of Birth: 10/03/87
- Gender: Male
- Nationality: Thai
- Marital Status: Single
- Religion: Buddhist
Languages
- English, Fluent
- Thai, Native
Certification
- CPR and fire extinguisher
- Food & Beverage Service
- Remedial massage
Special award
Champion of Bartender Contest, Northern hotel association
Timeline
Massage Therapist
Body & Balance Massage
03.2023 - Current
Massage Therapist
Ayuthaya Massage Spa
10.2021 - 08.2022
Exclusive Marketing
Global B2B Consultancy Inc
12.2017 - 10.2019
Online Customer Service
Global B2B Consultancy Inc
06.2012 - 04.2014
Receptionist
Absolute Hotel
09.2011 - 05.2012
- CPR and fire extinguisher
- Food & Beverage Service
- Remedial massage
Bachelor - Tourism and Hotel
Dhurakij Pundit University
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