Thanya Binsorlaeh
Wahroonga,NSW
Summary
Proven leader in the coffee industry, adept at enhancing customer experiences and boosting cafe reputation, as evidenced by a significant social media following increase at the cafes. Skilled in espresso preparation and team management, I excel in maintaining high cleanliness standards and fostering a collaborative environment.
Overview
7
7
years of professional experience
Work History
Lead Barista
Charlotte Cafe
04.2020 - 11.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching
- Enhanced social media presence with engaging content on coffee culture, attracting new customers to cafe
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Barista
Flybridge
09.2022 - 03.2023
Junior Barista
Ate 5 Cafe
04.2018 - 04.2020
- Maintained a clean and organized workspace, ensuring optimal efficiency during peak hours.
- Demonstrated adaptability by quickly learning new menu offerings when seasonal changes or promotional items were introduced.
- Collaborated with team members to streamline workflow for improved customer service experience.
- Ensured prompt service delivery by efficiently managing multiple tasks under pressure during peak business hours.
Education
Advanced Diploma - Tourism And Hospitality Management
Magill College
Sydney, NSW07-2022
Skills
- Cleanliness standards
- Order taking
- Espresso preparation
- Food service
- Inventory management
- Conflict handling
- Team management
- POS systems
- Opening and closing duties
Languages
English
Full Professional
Thai
Native or Bilingual
Timeline
Barista
Flybridge
09.2022 - 03.2023
Lead Barista
Charlotte Cafe
04.2020 - 11.2024
Junior Barista
Ate 5 Cafe
04.2018 - 04.2020
Advanced Diploma - Tourism And Hospitality Management
Magill College
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