LUAN DUONG
Melbourne
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Highly efficient Department Assistant with strong administrative expertise and public sector background. Effectively managed large services group's administrative functions and received recognition for quality of work. Excellent organizational and collaborative skills leading to outstanding results.
Overview
5
5
years of professional experience
Work History
Assistant Department
Lamana Supermarket
12.2022 - 02.2025
- Maintained departmental personnel records and recorded adjustments and additions to keep updated files.
- Monitored inventory of departmental supplies and replenished items to enable normal operations.
- Performed data entry for targeted reports to facilitate dissemination of knowledge about departmental operations.
- Typed and distributed correspondence to internal and external partners to maintain good communications flow.
Barista
Granary Cafe
10.2022 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Barista
Viva Company
09.2019 - 08.2022
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
High School Diploma -
Da Lat University
06.2018
Skills
- Time management
- Customer service
- Organizational skills
- Fast learner
- Problem-solving
- Flexibility and adaptability
Timeline
Assistant Department
Lamana Supermarket
12.2022 - 02.2025
Barista
Granary Cafe
10.2022 - 08.2024
Barista
Viva Company
09.2019 - 08.2022
High School Diploma -
Da Lat University
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