Thao Nguyen
Melbourne,Victoria
Summary
Enthusiastic and driven candidate with proven experience in fast-paced restaurant settings. Committed to providing friendly and professional service to customers to maintain consistent revenue. Accomplish the BOH with extensive experience in food service industry. Promptly assists customers and identifies specific needs. Consistently adheres to food safety and quality standards to promote customer satisfaction and high-quality service.
Overview
2
2
years of professional experience
Work History
FOH
Employer
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Performed cash handling activities and secured nightly bank deposits.
BOH
Phuc Long Cafe
03.2021 - 10.2022
- Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Maintained and sanitized service stations, prep areas, and countertops.
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Removed trash and cleaned kitchen garbage containers.
- Maintained composure and work quality while under stress.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Education
Bachelor of Business Admin. - Logistics And Supply Chain Management
RMIT University
Melbourne, VIC08.2025
Skills
- Analytical Thinking
- Interpersonal Communication
- Flexible and Adaptable
- Dependable and Responsible
- Networking
Timeline
BOH
Phuc Long Cafe
03.2021 - 10.2022
FOH
Employer
Bachelor of Business Admin. - Logistics And Supply Chain Management
RMIT University