Thao Phuong Thi Dao (Jessie)
Adelaide,Australia
Summary
Friendly and energetic customer service professional with a passion for creating meaningful customer experiences. Experienced in fast-paced environments, building genuine connections, and delivering exceptional service. Loves working with people and contributing to joyful in-store experiences.
Overview
4
4
years of professional experience
Work History
Marketing Coordinator
The Handbag Room
Somerton Park, SA
07.2024 - Current
- Coordinated integrated marketing campaigns across digital and print platforms to enhance brand visibility
- Developed engaging content for social media channels and newsletters
- Updated product listings and promotions on the company website to ensure accuracy and relevance
- Assisted with product presentation and online merchandising to maintain an appealing brand image
- Maintained visual consistency and brand identity across all digital platforms
- Analyzed market trends to support business and marketing decisions
Waitress
Kintaro Sushi Brickworks
10.2021 - 01.2026
- Delivered warm, personalised customer service in a fast-paced environment
- Built genuine connections with customers, creating a welcoming and enjoyable experience
- Handled busy service periods while maintaining high service standards
- Resolved customer concerns with a positive and solution-focused approach
- Trained new staff and contributed to a supportive team environment
Education
Bachelor of Business -
Kaplan Business School
Adelaide, Australia02-2025
Skills
- Customer service excellence
- Communication & relationship building
- Teamwork & collaboration
- Time management in fast-paced environments
- Problem solving
- Visual merchandising
- POS / basic computer skills
Languages
English
Full Professional
Availability
Available for weekends and flexible rotating roster
Timeline
Marketing Coordinator
The Handbag Room
07.2024 - Current
Waitress
Kintaro Sushi Brickworks
10.2021 - 01.2026
Bachelor of Business -
Kaplan Business School