Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Work Availability
Timeline
BusinessAnalyst

Thao Linh (Lily) Diep

Marricville,NSW

Summary

Tech-savvy Marketing administrator with proven track record of curating relevant Tiktok content for over 15,000 followers in one month. Practiced in monitoring competitor activity, conceptualizing marketing campaigns and designing editorial content. Recognized for creating exciting promotions, contests and content to drive engagement.

Overview

3
3
years of professional experience

Work History

Marketing Administrative Assistant

Boncor Management Pty Limited
Enfield, NSW
07.2022 - Current
  • Composed and proofread marketing materials such as 4 page brochures, signboards, DL, A4 In House brochure, Window Display,..
  • Work in conjunction with directors and sale team to draft proposal, pre-listers layout, marketing submission,...
  • Prepared reports detailing updates on Auctions, Open For Inspection List, By appointment list, ...
  • Design marketing magazines, Letterbox drops, A3 Open Home signboard.
  • Cooperate with Domain, Realesate.com, RPdata, VFX to generate marketing artwork with given budget
  • Work in conduction with vendors and sale representative
  • Record auction videos & edit and post video/content on social media and website weekly.
  • Communicate with photographers and Sales representative to book photos/ floorplans/ drones, videos, Chinese Weekly Magazines,...

Customer Service Assistant

Bri International
Milperra, NSW
10.2019 - 04.2022

• Our customer : Dusk, Noni B, Noni B Return, Joonya, Coles, Aldi, Menulog..

• Generating orders by entering customer data, carriers, dates, and references,...

Receiving emails and processing data to produce labels for products, keeping records of incoming containers for each product

Trained workers in arranging, organizing, and replenishing stocks into aisles, and shelves and using
new technologies such as guns, menulog machines, and Samsung tablets.
• Inspected product quantities, and qualities. quickly manage and escalated major issues to the
supervisor.
• Received and processed stock from provided documentation and compared information on
paperwork to on-hand receipt, thus proceeding into inventory management system using RF gun
• Showing initiative and leading the team to perform better during peeked periods.
Set and enforced proactive inspection, especially keeping the warehouse cleaned and organized
aisles to open up floor space; enable forklift operators to move freely through the warehouse,
Quickly handle any spillages on the floor, obstructions, or interruptions, and immediately notice
co-workers to protect them from any dangerous sources. Subsequently, report to supervisors for
further solutions.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
• Directed system updates to boost productivity and control recordkeeping errors.


Menulog- customisation
• Unboxes machines and cables from given boxes to prepare for the activation
• Activate menulog machines following requests such DELCO, NZ, Marketplace
• Properly Input SIMS by customer suggestion (Telstra, NZ, Opts,...)
• Proceeding software program and allow apps to run on the machine
• Input rolls, instructions papers, guidelines, and stickers into the box for complete shipment
• Attach tags by following name, date, type, and sims on the pallet to prepare for picking orders
• Handling and fixing faulty, damaged, or returned machines. specifically, report to supervisors
• Report the goal achievement to supervisors.

Education

Banchelor of Media - Marketing/Screen And Sound Production

University of New South Wales
Sydney, NSW
07.2023

Skills

  • Experience using CapCut/Wondershare Filmora
  • Social Media Content Writing
  • Target Segmentation
  • Advertising Management
  • Content Management
  • SEO Strategies
  • Search Engine Optimization Expertise
  • Graphic Design Proficiency
  • Filming/ Editing
  • Brand Development
  • Market Positioning
  • Target Audience Analysis
  • ROI Improvements
  • Channel Marketing
  • Data Acquisition

Accomplishments

    In last 28 days, we gain 17,525 followers, 5,470,000 Tiktok views, 129,379 prorfile views, 451,055 likes, 2807 comments & 1248 shares.


Languages

Vietnamese
Native or Bilingual
English
Full Professional
Chinese (Mandarin)
Elementary

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Marketing Administrative Assistant

Boncor Management Pty Limited
07.2022 - Current

Customer Service Assistant

Bri International
10.2019 - 04.2022

Banchelor of Media - Marketing/Screen And Sound Production

University of New South Wales
Thao Linh (Lily) Diep