Thao My Vo

· Maintained accuracy while handling payments, giving change and printing receipts to customers.

· Greeted customers, answered questions and recommended specials, wine and desserts to customers.

· Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.

· Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

· Prepared salads, cold rolls, banh mi, steamed wontons and bao bun to assist kitchen staff.

· Cleared table and bussed dishes to allow for quick setups.

· Documented food orders and ran items to guest tables.

· Greeted customers with a friendly and helpful attitude.

· Answered the phone and helped with all customer's queries and complaints.

· Managed checks out including processing orders, refunds, and processing transitions via both ash and card.

· Selected and packed the ordered products in cartons and containers on time.

· Updated shipment database and reports any mechanical problems.

· Labeled the products accurately.

· Ensured a clean, sanitary, and safe warehouse.

· Monitored product quality and expiry date frequently

· Ensured the selves and display remained well stocked.

· Focused on being punctual, hardworking, and reliable.

• Established a welcoming atmosphere by greeting each guest warmly.
• Reset tables between guests by restocking low items and wiping down surfaces.
• Helped guests at tables when in need of assistance.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.