Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Thapanee Wongsrisha

Dee Why,NSW

Summary

Active and engaged worker with strong in customer service, POS system operations and skilled in Microsoft Excel. Managing high-pressure situations and enthusiastic about learning new things. Known for a positive, friendly, warm approach, significantly contributing to workplace and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Restaurant Waiter

Land Thai Cuisine Newport
03.2019 - Current
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Contributed positively to the overall workplace culture.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Communicated with kitchen staff to enable accurate food preparation.

POS Administrator

Dee Why Discount Vitamins
05.2012 - Current

Managing and updating the Head Office POS server and support with store level POS requirements, including:

  • Receiving in-coming stock in to the POS system.
  • Entry of new products, maintenance product pricing, brands, new and existing
  • Barcode number maintenance.
  • Maintenance of suppliers, new and existing.
  • Printing and updating of barcode shelf talkers for the Dee Why store.
  • Complete and/or supervise periodic rolling stock takes in all stores.
  • Provide support to all store staff who use the POS system, as it relates to an understanding of and correct usage of the system.
  • Support, assist and work with the stores, Purchasing Managers as it relates to purchasing and any other areas that ensure the effective use of the POS system and the smooth operation of the over all business.

Education

Master of Commerce - Commerce in Information Systems And Technology

Macquarie University
Sydney, NSW

Bachelor of Business Administration (Marketing) - Business And Marketing

Khon Kaen University
Khon Kaen, Thailand

Skills

  • Point of Sale (POS) system operations
  • Administrative Support
  • Computer Skills
  • Customer Service
  • Microsoft Excel
  • Microsoft Word
  • Data Entry
  • Invoice Processing
  • Order Taking
  • Cleanliness
  • Service Quality
  • Customer loyalty programs
  • Order Management
  • Positive, Warm and Friendly
  • Food allergy awareness
  • Problem-Solving

Languages

Thai
Native or Bilingual
English
Professional Working

Interests

  • Photography, Food Photography
  • Adventure Travel, Hiking
  • Foods

Timeline

Restaurant Waiter

Land Thai Cuisine Newport
03.2019 - Current

POS Administrator

Dee Why Discount Vitamins
05.2012 - Current

Master of Commerce - Commerce in Information Systems And Technology

Macquarie University

Bachelor of Business Administration (Marketing) - Business And Marketing

Khon Kaen University
Thapanee Wongsrisha