Tharanga Dinesh Gamage
Summary
Focused and results-oriented professional with extensive leadership experience and a proven ability to devise innovative solutions to diverse business challenges. Strategic and forward-thinking leader with a self-motivated and tactical mindset. Strong background in operations management, team leadership, and service delivery, with a commitment to maintaining high standards of cleanliness, safety, and customer satisfaction. Excellent relationship-building, critical thinking, and problem-solving skills, combined with a determined and decisive nature. Seeking a Cleaning Contract Manager role to leverage interpersonal skills, time management, and operational expertise in delivering efficient and high-quality services.
Overview
16
16
years of professional experience
Work History
Cleaner
Spree Enterprise
04.2017 - 02.2020
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Reduced financial discrepancies through accurate management of payroll and bookkeeping processes.
Cleaning Supervisor - Cabrini Health Malvern
Medi Clean
03.2009 - 10.2017
- Provided ongoing coaching for employees struggling with specific tasks or responsibilities to improve overall skill set within the team.
- Collaborated with other supervisors to develop best practices for efficient operations across multiple locations.
- Consistently exceeded client expectations by delivering exceptional service and maintaining a strong attention to detail.
- Cultivated strong relationships with clients through clear communication and attentiveness to their needs, resulting in repeat business.
- Promoted teamwork among employees through regular meetings and open dialogues about shared goals, fostering a collaborative atmosphere within the organization.
- Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
Replenishment Manager
Woolworths
04.2014 - 05.2022
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Cleaner
Argo Clean
04.2023 - Current
- Handled equipment, chemicals and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
Assistant Store Manager
Woolworths
05.2022 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed scheduling for store shifts to accomplish proper staffing.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
Education
Diploma of Interactive Digital Media - Digital Media
NOVA Institute Of Technology
Melbourne, VIC02.2011
Certificate 4 in Information Technology - Information Technology
Holemsglen TAFE
Chadstone, VIC07.2009
Skills
- Human Resources Oversight
- Industrial Equipment Operation
- Site Inspection and Evaluation
- Safety Standards
- Problem Anticipation and Resolution
- Policy Development and Enforcement
- Time Management
- Hiring and Training
- Business Leadership
- Shift Scheduling
- Attention to Detail
- Facilities Inspection
Professional Reference
Shanaka Fernando
ARGO Cleaning
0411 303 347
sfernando@argoclean.com
George Galiatsotos
Woolworths Chadstone
0411 108 569
Georgegaliatsatos@icloud.com
Timeline
Cleaner
Argo Clean
04.2023 - Current
Assistant Store Manager
Woolworths
05.2022 - Current
Cleaner
Spree Enterprise
04.2017 - 02.2020
Replenishment Manager
Woolworths
04.2014 - 05.2022
Cleaning Supervisor - Cabrini Health Malvern
Medi Clean
03.2009 - 10.2017
Diploma of Interactive Digital Media - Digital Media
NOVA Institute Of Technology
Certificate 4 in Information Technology - Information Technology
Holemsglen TAFE
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