Tharshaan Kumar
Marsfield,NSW
Overview
2
2
years of professional experience
Work History
Delivery Driver
Lalamove
Sungai Buloh, Selangor
01.2024 - 05.2024
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Tuition Teacher
Score A+
Sungai Buloh, Selangor
06.2023 - 12.2023
- Encouraged critical thinking skills and problem solving strategies among students.
- Developed and implemented lesson plans based on curriculum objectives.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Instructed students in academic subjects such as math and science.
- Helped students develop critical thinking skills by engaging them in interactive dialogue about challenging concepts.
Customer Service Representative
Lazada Malaysia
Petaling Jaya, Selangor
01.2023 - 05.2023
- Conducted regular follow-up calls with customers after resolving their issues.
- Provided exceptional customer service to ensure customer satisfaction.
- Answered customer inquiries and provided accurate information regarding products and services.
Shop Assistant
KK Mart
Sungai Buloh, SELANGOR
08.2022 - 01.2023
- Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
- Developed strong relationships with vendors to ensure timely delivery of goods.
- Utilized problem solving skills to resolve customer issues quickly and efficiently.
- Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
Sales Assistant
Parkson
Petaling Jaya, Selangor
04.2022 - 08.2022
- Provided excellent customer service to clients in person and over the phone.
- Greeted customers and provided assistance with product selection.
- Assisted customers with returns, exchanges and refunds.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Replenished merchandise on shelves as needed throughout the day.
Education
Bachelor of Information Technology - Artificial Intelligence
Macquarie University
06-2026
Skills
- Learning techniques
- Data Entry
- Account updating
- High-energy attitude
- Microsoft PowerPoint
- Critical Thinking
Affiliations
- Love playing sports such as soccer/football , track and badminton
Languages
English
Native/ Bilingual
Malay
Native/ Bilingual
Chinese (Mandarin)
Limited
Tamil
Limited
Telugu
Professional
German
Limited
Timeline
Delivery Driver
Lalamove
01.2024 - 05.2024
Tuition Teacher
Score A+
06.2023 - 12.2023
Customer Service Representative
Lazada Malaysia
01.2023 - 05.2023
Shop Assistant
KK Mart
08.2022 - 01.2023
Sales Assistant
Parkson
04.2022 - 08.2022
Bachelor of Information Technology - Artificial Intelligence
Macquarie University