THARUNIMA WELIWATTAGE

SUNNYBANK HILLS,Queensland

Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 5 years.

Overview

years of professional experience

Work History

Senior Medical Receptionist

Thoshi Medicals

12.2017 - Current

Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
Completed clerical duties and tasks for clinic administration.
Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution, and medical care.
Contributed to and helped lead employee staff meetings, reporting trends in procedures, advising leadership on resources needed and preparing information to be disseminated.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Organized paperwork such as charts and reports for office and patient needs.
Notified manager of incidents and potential incidents relating to patients and staff for swift action.

Education

BBA - Business Administration, Business Management | Business Management

University of Champagnat

MEXICO

08.2015

Some College (No Degree) - Business Management

Greenwich College (PVT) Ltd

SRI LANKA

Skills

Petty Cash Management
Appointment Scheduling and Confirmation
Computer Proficiency
Staff Meetings
Patient Callbacks
Checking Patient Details
Telephone Etiquette
Patient Health Information Access
Healthcare Administration
Data Entry Software
Occupational Health and Safety
Medical Recordkeeping
Patient Data Processing
Adaptable and Flexible

Insurance Claims
Typing and Filing
Quality Patient Care
CPR Certified
Paperwork Coordination
Patient Reception Management
Appointment Scheduling
Patient Records Gathering
Demographics Information
Reminder Calls
Call Transfers
Telephonic Triage
Office Coordination

Timeline