Tharusha Dharmarathna
Dandenong,Australia
Summary
Dynamic and detail-oriented professional with over 1.5 years at Cake Point & Spices, excelling in customer handling and POS operations. Proven ability to enhance customer experiences and efficiently manage inventory. Strong communication and time management skills contribute to a productive team environment, ensuring compliance with food safety regulations and promoting effective merchandising.
Overview
4
4
years of professional experience
Work History
Restaurant & Grocery Store Cashier and Shop Keeper
Cake Point & Spices
, Australia
10.2023 - Current
- Highly motivated and detail-oriented cashier with over one and a half years of experience in both restaurant and grocery shop environments in Australia.
- Managing customer inquiries and resolving complaints to ensure a positive buying experience.
- Operating the cash register and processing payments efficiently.
- Handling cash, credit, and debit transactions, ensuring correct amounts, and giving exact change.
- Assisted customers with locating products, and provided information on promotions and discounts.
- Managed inventory and restocked shelves during slow periods to ensure product availability.
- Assisted with food preparation, dishwashing, and maintaining kitchen cleanliness. Ensured compliance with hygiene and safety standards. Supported cooks and chefs during busy service times in both restaurant and takeaway setups.
Business Analyst Trainee
Nishara Export & Import
, Sri Lanka
01.2023 - 07.2023
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Handling export & import report
Category Assistant
Richard Pieris & Company Ltd
, Sri Lanka
01.2021 - 05.2021
- Experience in supply chain management, procurement
- Advanced Microsoft Excel skills for data analysis and reporting
- Negotiation skills for dealing with suppliers
- Monitoring inventory of warehouse and outlets
Education
MBA - IT management
Universal Business School
Melbourne10.2023
BA (Hons) - Business Analytics
Sri Lanka Institute of Information Technology
Sri Lanka01.2022
Skills
- Customer handling
- Hard worker, and good team player
- Task-oriented
- POS system operation (cash, card, and digital payments)
- Merchandising & shelf presentation
- Understanding of food safety regulations
- Cleaning and waste management
- Time efficiency during peak hours
- Communication skills
Availability
All the week days and weekend except Tuesday Public holidays
References
Available upon request
Timeline
Restaurant & Grocery Store Cashier and Shop Keeper
Cake Point & Spices
10.2023 - Current
Business Analyst Trainee
Nishara Export & Import
01.2023 - 07.2023
Category Assistant
Richard Pieris & Company Ltd
01.2021 - 05.2021
MBA - IT management
Universal Business School
BA (Hons) - Business Analytics
Sri Lanka Institute of Information Technology
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