- Skilled in working effectively in a multi-disciplinary team using negotiation skills and collaboration to deliver patient-centered care, ensuring safe outcomes for patients and their families
- Undertaking a range of psychosocial assessments, and risk assessments in order to assist patients and families navigate psychosocial issues and crisis situations
- Providing social work input around complex patient care, as well as patients on the NDIS, My Aged Care and SACAT pathways
- Organizing and facilitating family meetings; Assessing patient and family expectations and coordinating with multidisciplinary staff in discharge planning
- Accountable for attending meetings with the executive management team to provide updates on long stay patients, discuss appropriate solutions to facilitate safe discharges, and negotiate assistance that may be required to facilitate safe outcomes for patients
- Working with a culturally and linguistically diverse patients, including individuals identified as Aboriginal, providing culturally and linguistically appropriate services
- Providing therapeutic counseling services
- Educating patients/caregiver on how to navigate the health system, connecting them to resources, and empowering them to use these resources
- Using a variety of social work theories and approaches in practice: crisis intervention, strengths base approach, empowerment, anti-oppressive, grief and loss
- Liaising with internal and external stakeholders and building positive working relationships with them
- Collaborating with multi disciplinary staff members in discharge plan meetings to ensure effective and appropriate discharge planning
- Advocating on behalf of patients and their families
- Student supervision, and supporting less experienced staff members
Service Improvement:
1. Developed and implemented a social work service for the Flinders cancer wellness centre
2. Developed a social work priority tool for use during the Covid-19 pandemic
3. Developed a priority tool and an in-service guide for social work service in Rehab Vita
4. Initiated a workgroup to streamline 'key worker' role in Rehab Vita, and amended the 'key worker guide' to enable better outcomes for patients and families
5. Actively participated in a workgroup in reviewing NDIA tools used in hospital discharge planning
6. Participated in development of a social work guide in the acute setting