TANISH JASWAL
Melbourne
Summary
Passionate and customer-focused retail professional with over two years of experience delivering exceptional customer service in fast-paced environments. Currently completing a Certificate III in Beauty Therapy, with a growing knowledge of skincare, beauty treatments, fragrance and cosmetic products. Enthusiastic about helping customers feel confident by providing personalised recommendations and creating memorable shopping experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier & Waitress
Desi-Licious
Ravenhall
04.2023 - 05.2025
- Provided friendly, personalised service to over 50 customers daily, enhancing their shopping experience.
- Established positive customer relationships through effective communication, fostering loyalty and repeat business.
- Guided customers with tailored product recommendations and confidently addressed inquiries, improving overall satisfaction.
- Processed cash and EFTPOS transactions at point of sale.
- Managed multiple customer requests during peak hours while providing excellent service.
- Assisted with stock ordering, replenishment and maintaining attractive displays.
- Ensured the store remained clean, organised and welcoming at all times.
- Worked collaboratively with team members to achieve daily goals.
Education
Certificate III - Beauty Therapy
Kolbe Catholic College
Greenvale, VICSkills
- Cash handling and POS systems
- Exceptional customer service
- Building customer relationships
- Product recommendations and upselling
- Working efficiently in busy retail environments
- Time management and organisation
- Stock replenishment and presentation
- Attention to detail
- Beauty and skincare knowledge
- Currently completing Certificate III in Beauty Therapy
- Teamwork and collaboration
- Excellent communication skills
Certification
- Barista Course – William Angliss Institute
- Basic Food & Beverage Course – William Angliss Institute
- First Aid & CPR Certificate
LANGUAGES
English, Hindi (Native/Bilingual), Punjabi (Native/Bilingual)
Timeline
Cashier & Waitress
Desi-Licious
04.2023 - 05.2025
Certificate III - Beauty Therapy
Kolbe Catholic College