THE HUNG PHUNG
Geelong,VIC
Summary
Detail-oriented and customer-focused professional combining retail experience with community service engagement. Developed strong communication and problem-resolution skills through counter assistant work at a small business, effectively handling customer concerns while maintaining high service standards. Enhanced organizational and planning capabilities through coordinating homeless support initiatives. Demonstrates patience, compassion, and meticulous attention to detail in both professional and volunteer settings. Brings a unique blend of commercial acumen and social consciousness, with proven ability to adapt to diverse situations and manage time effectively.
Overview
2
2
years of professional experience
Work History
Counter Assistant
Small Business
05.2024 - 11.2024
- Kept track of customer orders efficiently, minimizing errors and ensuring accuracy upon delivery or pickup.
- Streamlined order processing for faster turnaround times, resulting in increased daily sales.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders, meeting customer expectations consistently.
Volunteer
Personal Project
11.2022 - 12.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Organize a campaign to call for donations and distribute gifts (including food and essential items) to homeless people.
Education
Bachelor of Engineering - Civil Engineering
Deakin University
Waurn Ponds, VIC03-2028
Skills
- Workplace safety
- Food safety
- Customer engagement
- Cleanliness maintenance
- Stock replenishment
- Cash register operation
Accomplishments
- Completed an average of $1000 sales per day.
- Received consistent positive feedback on Tiktok.
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Counter Assistant
Small Business
05.2024 - 11.2024
Volunteer
Personal Project
11.2022 - 12.2022
Bachelor of Engineering - Civil Engineering
Deakin University
Similar Profiles
Silas BirnieSilas Birnie
Window Cleaner at Small BusinessWindow Cleaner at Small Business
M'kayla MckinneyM'kayla Mckinney
business vendor at Small Businessbusiness vendor at Small Business
Lidya EesaLidya Eesa
Salon Assistant at Small BusinessSalon Assistant at Small Business