Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Thelma Evelyn Finau Salusalu

State Archives and Records Authority NSW
Penrith,Australia
10
years of professional experience

My background in records management spans several government environments. I began working with State Archives, where I developed a strong foundation in records legislation, retention, and archival practices. I then moved to the Department of Education, where I supported high-volume records management, document control, and EDRMS systems in a complex operational setting.

In my current role with the Department of Communities and Justice, I work as a Records Management Officer, managing the full records lifecycle, ensuring compliance with legislation, supporting staff with recordkeeping practices, and providing timely customer service to internal stakeholders. Across these roles, I’ve built strong expertise in compliant, accurate and customer-focused records management.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Work History

Records Administrator Office

1 Year 7 Months
Department Of Communities and Justice NSW | 02.2025 - Current
  • Contribute to the compliance activities related to legislation,standards and policies,including the State Records Act 1998 (NSW) and other applicable regulation.
  • Created, captured, classified, stored and retrieved records using EDRMS systems (TRIM / Content Manager / SharePoint) to ensure accuracy, accessibility and information integrity.
  • Applied approved records retention and disposal schedules, coordinating lawful archiving and disposal in line with authorised disposal authorities.
  • Maintained document control standards including version control, naming conventions, metadata application and access permissions.
  • Ensured secure handling of confidential and sensitive information in accordance with privacy and information

security requirements.

  • Provided guidance and support to staff on correct recordkeeping and document management practices to promote organisational compliance.

.

  • Create, capture, classify, store, retrieve and archive records using approved electronic and physical recordkeeping systems.
  • Apply records retention and disposal schedules to ensure records are retained, archived or disposed of appropriately and in line with legislative and organisational requirements.
  • Maintain document control processes, including version control, naming conventions, access permissions and approval workflows.
  • Monitor and audit records and document registers to ensure compliance with records management frameworks and information governance requirements.
  • Ensure secure handling of confidential and sensitive information, maintaining privacy and data protection obligations at all times.
  • Support staff with guidance on correct records management practices, including document creation, storage and retrieval.
  • Coordinate the archiving of inactive records and retrieval of archived files as required to support operational and business needs.
  • Liaise with internal stakeholders and records management teams to ensure consistent application of recordkeeping standards across the business unit.
  • Assist in management of physical records operation,including records retrieval requests.
  • Support the boarder Information Management and Governance team to deliverer IM technology upgrades,projects and initiatives.
  • Provide timely,accurate and compliant records management services.
  • Assisting in the management of records throughout their lifecycle( creation,use,storage and disposal) in the line with NSW Trustee and Guardian's digital transformation goal.
  • Respond to Information Management support request through the Service Management (JIRA) Platform.

Records Management Officer

1 Year 8 Months
Department of Education NSW | 12.2022 - 08.2024
  • Provide quality customer service on the use of the corporate records management system TRIM. Maintain and update record databases, ensuring completeness, accuracy, and confidentiality of records in accordance with information, communication and document control policies and security protocols.
  • Perform transactional workflows relevant to the operations of the functional area at a high level of accuracy and efficiency. Tasks include record creation, entering, processing, checking, and extracting data for reporting purposes and record archiving. These tasks must be performed in accordance with agreed operating procedures.
  • Provide information and guidance to customers on matters relating to the functional area, ensuring that information supplied is accurate, relevant and resolves the request efficiently. Enquiries may be a result of an identified issues or discrepancies, or requests for information for reporting or audit purposes.
  • Make effective use of records and data management systems for the purposes of reporting. This includes data collection and analysis, report preparation in line with quality and organisational requirements, and making recommendations to inform decision making.
  • Utilise technology applications and systems confidently to deliver efficient and effective service in accordance with Department policy. Applications include relevant TRIM, HR systems, MS Office and other technologies appropriate to the operations of the functional area.
  • Proactively support the improvement initiatives of existing processes and systems by identifying inefficiencies and making recommendations to the supervisor regarding improving service delivery, transactional processes and data management.
  • In consultation with the supervisor, develop an annual work plan that articulates, clarifies and documents the role’s specific responsibilities, key deliverables, expected outcomes and indicators of success over a 12-month period.
  • Employment Status – Full Time (Contracted)

Archivist Administrator

5 Years 2 Months
State Archives and Records Authority NSW | 07.2021 - Current
  • Transport transfer, retrievals and other Collection items from the public office, distributed management sites and other locations across NSW for NSW State Archives to take control and custody of the records, provide access and stage exhibitions, ensuring records in transit are safeguarded. While on sites visits, delivery of tailored training/messages/advice may form part of the duty of this role.
  • Assess, check and shelves incoming transfers, process transfer documentation, including checking consignment lists, series registration, access directions, so that all records are securely and appropriately housed, and locations are records for inclusion in control system.
  • Perform routine conservation treatment and tasks, under the guidance and supervision of a conservator.
  • Perform archives retrieval function for all CAE requirements (including Agency and Reading Room)
  • Check in consignment of registered series and identify/correct/escalate any errors and discrepancies.
  • Perform micro-level documentation tasks (e.g., Consignment, item level) and archive copying to the required standards
  • Participate in relocation projects including handling and moving archives and documentation movements of State archives so that all records are securely and appropriately housed and stored.
  • Undertake Collection management work, such as stocktakes, records movement and collection, surveys, to contribute to the physical, intellectual, and administrative control of the State Archives.
  • Undertake clerical/Administrative/data entry tasks in support of the CAE program including moving and assembling stores and equipment and undertaking housekeeping tasks to ensure that the Archives within the premises and to external sites to ensure physical locations of all State Archives are documented and searchable.
  • Employment Status – Full Time (Contracted)

Warehouse worker/Labeler

4 Months
Mobis Parts Pty Ltd | 10.2019 - 02.2020
  • Includes RF scanning and preparing orders and packing materials, organizing orders for deliveries, confirmation of orders as well as preparing orders for delivery both Domestic and International.
  • Employment Status: Part-Time

Warehouse Worker

Corrugated Carton Products | 06.2019 - 01.2019
  • Included preparing orders by gathering and packing materials and organizing orders for delivery. Preparing pallets for products. Completed reports by entering required information, maintaining a clean and safe work environment.
  • Employment Status: Part-Time

Warehouse Worker

4 Months
The Smith Family | 03.2018 - 07.2018
  • Included packing and working in a team environment to accomplish outputs. Organizing deliveries, maintaining a clean and safe work environment.
  • Employment Status: Part-Time

Waitress

9 Months
Itchiban Sushi | 03.2017 - 12.2017
  • Included serving customers, cash handling, cleaning maintenance and organizing deliveries.
  • Employment Status: Part-time

Work Attachment and Office Training

AVIS Rental (Penrith) | 05.2016 - 05.2016
  • Office Reception and Car Rental Booking Appointments for AVIS Customers
  • 1st Key deliverable – Ensure that customers desire of rental cars are available and ready for delivery.
  • 2nd Key deliverable – Ensure that cars registrations, maintenance schedules and services records are well maintained

Education

High School Diploma

Cambridge High School | Abu Dhabi, UAE | 09-2014

Skills

Records Lifecycle Management (creation
retention
archiving
disposal)
EDRMS Administration (TRIM / Content Manager / SharePoint)
Customer Service & Stakeholder Support
Attention to Detail & Accuracy
Sound understanding of records management principles and the records lifecycle
Knowledge of records legislation
retention and disposal requirements
Experience using EDRMS systems (e.g. TRIM / Content Manager / SharePoint)
High attention to detail and accuracy
Ability to handle confidential and sensitive information appropriately
Strong organisational and time-management skills
Good customer service and stakeholder support skills
Clear written and verbal communication skills
Positive
professional attitude and collaborative behaviour
Willingness to learn
adapt and continuously improve skills and knowledge

Accomplishments

  • Completed Primary School Educational Requirement – (Fiji)
  • Completed Year 10 Educational Requirement – (Fiji)
  • Completed IGSCE (British Examination) Educational Requirement – (Cambridge High School, Abu Dhabi, United Arab Emirates).
  • Completed Remedy and Axiell Training - NSW State Achieves
  • Completed Security Essentials Awareness Training - NSW State Achieves
  • Completed Protecting Privacy and Personal Information Training - NSW State Achieves
  • Completed Business Continuity Training - NSW State Achieves.
  • Completed Business Operation System Training - NSW State Achieves.
  • Completed State Records System Training -NSW State Achieves.
  • Completed BMC Remedy System Training - NSW Department of Education.
  • Completed Service Now System Training -NSW Department of Education.
  • Completed Content Manager Training - NSW Department
  • Completed ONE TRIM Advance 2 - Access Control Training - Department of Communities and Justice of New South Wales.
  • ONE TRIM Advance 1 - Creating and Classifying.
  • Completed Microsoft 365 Copilot Fundamental Training -Department of Communities and Justice of New South Wales.
  • Completed EDRMS/ONE TRIM Training - Department of Communities and Justice of New South Wales.
  • Completed Introduction to Good Record Keeping for Manager ,Supervisor and Employers - Department of Communities and Justice of New South Wales.
  • of Education.

Timeline

Records Administrator Office

Department Of Communities and Justice NSW
02.2025 - CurrentRead More

Records Management Officer

Department of Education NSW
12.2022 - 08.2024Read More

Archivist Administrator

State Archives and Records Authority NSW
07.2021 - CurrentRead More

Warehouse worker/Labeler

Mobis Parts Pty Ltd
10.2019 - 02.2020Read More

Warehouse Worker

Corrugated Carton Products
06.2019 - 01.2019Read More

Warehouse Worker

The Smith Family
03.2018 - 07.2018Read More

Waitress

Itchiban Sushi
03.2017 - 12.2017Read More

Work Attachment and Office Training

AVIS Rental (Penrith)
05.2016 - 05.2016Read More

Cambridge High School

High School Diploma
Read More
Thelma Evelyn Finau Salusalu