Theo Lebreton
Melbourne,VIC
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
7
7
years of professional experience
Work History
DJ/Producer Music
ALL CLUB
01.2021 - Current
- Communicated closely with clients to determine music styles best suited for wedding, bar mitzvah or other events.
- Engaged guests at special events by playing fun, lively songs and encouraging dancing.
- Participated in community events and fundraisers and professionally represented station.
- Played songs fitting station's format and monitored each song's length to avoid dead air.
Private Banking Client Advisor
BPCE INTERNATIONAL
09.2021 - 10.2023
- Informed and suggested new banking products to customers.
- Completed daily logs, tracked data and managed clients' book of business.
- Assessed client's viability for financial services and facilitated closings and referrals.
- Assisted customers in depositing and withdrawing cash.
Bank Customer Advisor
BPCE INTERNATIONAL
09.2020 - 09.2021
- Resolved customer issues to enable mutually beneficial outcomes and encourage continued cooperation.
- Participated in interactive training programs to expand knowledge of company products and policies.
- Navigated extensive company knowledge base to obtain appropriate solutions for customer service issues.
- Engaged in consultative sales, cross-selling and up-selling activities to align customer needs with business offerings.
Business Insurance Customer Advisor
GAN PATRIMOINE
09.2018 - 08.2020
- Resolved customer issues to enable mutually beneficial outcomes and encourage continued cooperation.
- Opened, closed, and updated accounts for customers.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Educated customers on features and benefits of banking products and services.
Summer Camp Counselor
SIVOM
07.2017 - 08.2017
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
Summer Camp Leader
SIVOM
07.2016 - 08.2016
- Led groups of children safely through variety of camp activities.
- Guided children on how to maintain cleanliness, be punctual and obediently follow orders.
- Designed learning and recreational activities for over 20 campers between ages of 5yrs and 12yrs.
- Documented camp inventory and ordered supplies when needed.
Education
MBA - Finance And Law
Catholic University
Lille, France07.2023
Bachelor’s Degree - International Finance
Catholic University
Lille07.2020
Skills
- Client Interaction
- Customer Relations
- Customer Service
- Customer Relationship Management (CRM)
Hobbies
Gym
Tennis
Finance
DJ/Electronic Music Producer
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Private Banking Client Advisor
BPCE INTERNATIONAL
09.2021 - 10.2023
DJ/Producer Music
ALL CLUB
01.2021 - Current
Bank Customer Advisor
BPCE INTERNATIONAL
09.2020 - 09.2021
Business Insurance Customer Advisor
GAN PATRIMOINE
09.2018 - 08.2020
Summer Camp Counselor
SIVOM
07.2017 - 08.2017
Summer Camp Leader
SIVOM
07.2016 - 08.2016
MBA - Finance And Law
Catholic University
Bachelor’s Degree - International Finance
Catholic University