Théo Mannino
Sydney,NSW
Summary
As a multi-skilled professional, I have developed solid expertise in management, logistics and customer relations. My career path has enabled me to acquire key skills in process optimization, team management and sales negotiation. Able to adapt quickly to varied and demanding environments, I contribute effectively to the success of the projects in which I participate.
Overview
6
6
years of professional experience
Work History
Sales & Negotiation Assistant
Nestlé
Issy Les Moulineaux, France
09.2023 - 08.2024
- Ensure commercial relations with customer cell assistants by managing promotions with the Brand Manager based on the promotional schedule, and creating logistics and pricing sheets for each promotional product
- Monitor order volumes and pass on information internally and externally
- Record regional promotional operations in CRM according to the brand
- Monitors the budget for national and, in some cases, regional commercial agreements, receiving and checking contracts negotiated between the company and Nestlé, allocating invoices in KAM+, monitoring rebates, tracking disputes, PINs, regional agreements and invoicing
- Set up reporting systems to extract and compile data from BW: sales (and declaration in the customer system), volumes ordered and orders in hand, etc
- Prepare studies for meetings between brand managers and customers.
- Keep track of product listings by sending price lists, updating logistical information (visuals), tracking invoicing by warehouse
- Provide for regular telephone contact with our customers
Service Drive Manager
Carrefour
St Quentin En Yvelines, France
09.2023 - 08.2024
- Organize and optimize staff schedules to ensure adequate coverage
- Supervise the receipt, storage and preparation of products ordered online
- Guarantee the quality and conformity of products prepared according to order requirements
- Ensure that order preparation deadlines are met
- Ensure stock management and product rotation
- Work with sales teams to resolve order-related problems
- Ensure compliance with hygiene and food safety regulations
- Ensure customer satisfaction by handling complaints and proposing solutions
Logistics Agent
Charcot Hospital
Plaisir, France
07.2023 - 07.2023
- Vehicle loading of orders to be delivered
- Transport and delivery of goods to the right place, according to an established schedule, applying safety rules (intra/extras)
- Recovery of equipment or products from intra or extra services (empty carts, for example)
- Possibility of ad hoc deliveries outside the schedule, on information from the Transport Manager
- Cleaning and minor maintenance of the vehicle provided
Receptionist / Mechanic
Renault
Montigny Le Bretonneux, France
09.2022 - 06.2023
- Receptionist:
- Welcome all visitors: guide and inform them (customers, suppliers, vehicle delivery drivers, etc.)
- Clearly identify the customer's expectations, offering assistance and support
- Identify the right contact person for the customer and ensure their availability
- Handle switchboard calls
- Handle various administrative files
- Mechanic:
- Greet customers in a garage
- Identify an intervention from a technical file
- Detect vehicle and equipment malfunctions
- Determine a technical solution for restoring a vehicle
- Change or repair engines, gearboxes, clutches, suspensions, starters
- Test the vehicle, and carry out tune-ups and adjustments
- Fill in service follow-up forms
- Work according to safety rules and regulations in force.
- Troubleshoot and test vehicles on the road
- Maintain workstation
- Manage the stock of spare parts and equipment used on a daily basis, etc
Sector Manager
Mates Conseils
Paris, France
09.2021 - 09.2022
- Checking the agreements in place in each store
- Checking product presentation and visibility on shelves
- Implement promotional or communication actions and events to boost sales
- Advising and making recommendations to our retail partners (in particular to department heads)
- Negotiate certain agreements at regional or store level
- Monitoring sales, trends and market developments at local level
- Developing a relationship of trust with those involved in the distribution network
- Passing on information on new products, target clientele and company strategies to your retail contacts
- Monitoring results
- Visiting different sales outlets
- Communicating information gathered in the field to your own teams
- Monitoring information and constantly studying the competition
Drive Order Picker
Carrefour
St Quentin En Yvelines, France
09.2019 - 09.2021
- Receive online orders and check conformity
- Assemble products in the store according to orders received
- Pack and package products for delivery
- Use inventory management software to ensure accurate tracking of products
- Collaborate with the logistics team to ensure efficient organization of the drive
- Ensure orders are prepared on time
- Check product quality and report any problems
- Welcome and guide customers when picking up their orders
- We also act as a parcel relay. This meant receiving, sorting and putting away parcels, before distributing them to customers.
Education
Bachelor -
Ensup Business School
France07-2024
Brevet De Technicien Superieur -
Idrac Business School
France07-2023
High School Diploma -
Lycée Villaroy
France07-2021
Skills
- Problem-solving skills
- Critical thinking
- Creativity
- Autonomy and initiative
- Management and decision-making skills
- Team spirit
- Relational intelligence
- Negotiation skills
- Adaptability
- Time management
Languages
English
Limited
French
Native/ Bilingual
Affiliations
In my life I really enjoy being with my friends and family and doing activities such as playing tennis, ping pong, bowling, laser tag, going to the cinema, go-karting...
I'm very sociable, I like discovering new people and listening to their stories.
Personnal Experiences
Outside the professional sphere, I have other useful experience such as house renovation (painting, tiling, parquet flooring...), garden maintenance (hedge trimming, planting vegetables, fruit, trees...)
I know how to use various tools and machines that could be useful in different jobs in Australia, because yes I'm open to all types of jobs, and I'm very motivated! :)
Timeline
Sales & Negotiation Assistant
Nestlé
09.2023 - 08.2024
Service Drive Manager
Carrefour
09.2023 - 08.2024
Logistics Agent
Charcot Hospital
07.2023 - 07.2023
Receptionist / Mechanic
Renault
09.2022 - 06.2023
Sector Manager
Mates Conseils
09.2021 - 09.2022
Drive Order Picker
Carrefour
09.2019 - 09.2021
Bachelor -
Ensup Business School
Brevet De Technicien Superieur -
Idrac Business School
High School Diploma -
Lycée Villaroy
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