Hi, I’m
Theodis Riggins
Dallas
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Skilled Server offering 8 years of experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Talented Assistant manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
11
years of professional experience
Work History
Sams Club
Rotiserie
09.2019 - 09.2021
Job overview
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Developed team communications and information for staff meetings
Walmart
Electronics Sales Associate
03.2016 - 06.2019
Job overview
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Stayed up-to-date on current promotions, sales and special events to impart such information to customers.
- Applied knowledge of electronics products, including TVs and computer products to educate prospects and customers.
Serv Pro
Administrative Assistant
11.2015 - 02.2016
Job overview
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Created PowerPoint presentations for business development purposes.
- Tracked inventory and ordered office supplies encouraging cost-effective solutions.
- Handled client correspondence and tracked records to foster office efficiency.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
Earthbound
Keyholder
09.2014 - 02.2015
Job overview
- Trained team members in successful strategies to meet operational and sales targets.
- Tracked and prioritized work orders to meet daily production requirements
- Provided sales feedback to management to address concerns in sales reports.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Used weekly financial data to analyze company growth and optimize operational strategies.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
- Oversaw team of 5 employees.
- Opened inventory boxes and restocked shelves.
- Processed cash, credit, debit and check payments.
- Monitored security areas during busy periods.
- Accepted and processed customer returns.
- Rotated stock according to dates and protocols.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Submitted reports to senior management to aid in business decision-making and planning.
- Trained and mentored new employees.
- Directed customers to correct store locations.
- Counted out cash drawers and balanced totals.
- Completed store opening and closing procedures.
Race Track
Sales Associate
08.2014 - 03.2015
Job overview
- Maintained organized, presentable merchandise to drive continuous sales.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Tracked stock using company inventory management software.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated customers on promotions to enhance sales.
Smith Systems
Line Worker
06.2014 - 07.2014
Job overview
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
- Assisted quality assurance by visually inspecting items and removing defective parts.
- Maintained maximum organization and productivity by properly sorting project components on work tables.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Monitored machinery in operation to identify concerns and make corrections or report complex problems.
- Enthusiastically took on additional shifts during peak work periods to keep projects on schedule.
- Inspected final products to assess compliance with quality standards and established tolerances.
On Target Supplies And Logistics
Material Handler
09.2021 - Current
Job overview
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Packed items into appropriate containers for shipment.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Performed cycle counts and inventory control to accurately track product levels.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Monitored warehouse to identify missing items, spills and unusual activity, complying with safety procedures.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Verified documentation and condition of freight to assure quality standards were achieved.
Coppell Animal Services
Volunteer
10.2024 - Current
Job overview
- Assisted with special events and programs.
- Assisted colleagues with tasks.
- Leveraged excellent communication abilities to relay information effectively.
- Kept kennels clean and ready to use.
Education
Richland CollegeDallas, TX
Associate of Business Administration from Basic Studies And Businesses
08.2013
Lakehighlands High SchoolDallas, TX
Diploma
08.2012
Skills
- Front desk management
- Product manufacturing
- Leadership communications
- Running reports
- Order pulling
- Food inventories
- Overseeing employees
- Coordinating team projects
- Stocking and replenishing
- Product promotions
- Sales expertise
- Client Service
- Loss prevention
- Cash register operations
- Cash Handling
- Upselling
- Cash register operation
- Communication skills
- Logistics
- Forklift Operations
- Stocking
- Warehousing functions
- Retail materials management
- Customer-oriented
- Stock management
- Assembly and production
- Order picking and processing
- Shipping and receiving
- Database Management
- Project Management
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Volunteer
Coppell Animal Services
10.2024 - Current
Material Handler
On Target Supplies And Logistics
09.2021 - Current
Rotiserie
Sams Club
09.2019 - 09.2021
Electronics Sales Associate
Walmart
03.2016 - 06.2019
Administrative Assistant
Serv Pro
11.2015 - 02.2016
Keyholder
Earthbound
09.2014 - 02.2015
Sales Associate
Race Track
08.2014 - 03.2015
Line Worker
Smith Systems
06.2014 - 07.2014
Richland College
Associate of Business Administration from Basic Studies And Businesses
Lakehighlands High School
Diploma
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