Theodora Ramzy
Student
Wattle Grove,NSW
Summary
Highly motivated university student offering experience in production labour, sales and customer service, with a willingness to learn and attain new skills and experience. Versatile and enthusiastic laborer and sales professional with track record in meeting deadlines, applying detailed instructions, driving increased sales, improving customer experience and elevating company profile.
Overview
13
13
years of post-secondary education
2
2
years of professional experience
Work History
General Production Laborer
Ramzonics
Sydney, NSW
01.2019 - 02.2020
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Produced items in bulk and removed assembling complexities by using automated systems.
- Conducted performance tests and quality assurance tests of goods to meet product certification requirements.
- Visually inspected devices for defects and placed defective items into reject bin.
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
- Followed detailed assembly instructions, processes and procedures.
- Followed outlined specifications to implement effective assembly plans.
- Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
- Buffed out minor scratches and imperfections, which bolstered product quality.
Cashier
IGA
Campbelltown, NSW
01.2018 - 08.2018
- Reviewed and resolved differences between accounting information and cash drawer.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Answered questions about store policies and concerns to support positive customer experiences.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Counted cash in register drawer at beginning and end of shift.
- Educated customers on promotions to enhance sales.
- Checked prices for customers and processed items sold by scanning barcodes.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Pharmacy Assistant
David Wilson
Campelltown, NSW
01.2018 - 08.2018
- Assisted pharmacist by filling prescriptions for customers daily and responding to patient questions regarding prescription and medication-specific issues.
- Merchandised over-the-counter goods and rotated stock.
- Communicated instructions to patients or caregivers.
- Received incoming supplies and stocked in correct locations.
- Kept pharmacy counter and related areas clean, neat and organized.
- Greeted customers and responded to questions in friendly and knowledgeable way.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
Education
High School Diploma -
St Marks Coptic Orthodox College
Liverpool, NSW 01.2008 - 11.2020
Skills
Quality inspection
Inventory management
Weighing and labeling
Organization and Time management
Good listening skills
Collaboration
Reading comprehension
Multitasking abilities
Verbal and written communication
Stocking and replenishing
Customer assistance
Bagging and packaging
Point of sale knowledge
Refunds and exchanges
Product upselling
Loss prevention
Maintaining store appearance
Cash Handling
Cleaning procedures
Store merchandise stocking
Records Maintenance
Cleanliness
Good telephone etiquette
Coupons and gift cards
Monetary transactions
Cash register skills
Friendly demeanor
Bagging assistance
Product restocking
Creativity
Willingness to learn
Adaptibility
Leadership skills
Critical thinking
Responsible
Positive Attitude
Enthusiasm
Scheduling and calendar management
Sorting and labeling
Social Media Management
Administrative tasks
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Community Service
- COPTS (2016-2020): Served the COPTS foundation twice a week by leading a group in bake sales and fundraisers, where all funds would be donated
- PCYC (2019): Joined a group that organized and carried out weekly bake sales where funds would be donated to the community.
Timeline
General Production Laborer
Ramzonics
01.2019 - 02.2020
Cashier
IGA
01.2018 - 08.2018
Pharmacy Assistant
David Wilson
01.2018 - 08.2018
High School Diploma -
St Marks Coptic Orthodox College
01.2008 - 11.2020