Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Generic

Theola Sionetama

Ormeau,QLD

Summary

As a dedicated Therapeutic Support Worker with 4+ years experience I have provided compassionate care and guidance to at-risk youth. I am skilled in facilitating educational and recreational activities and collaborating with community organizations. I have a proven ability to build strong relationships with the youth and their families and fostering a safe and supportive environment for them.

I am seeking to gain more experience in a more challenging role that will provide me with the skills necessary to help further impact youth development and support within the organization while also helping to build a strong team in the process.

Overview

6
6
years of professional experience

Work History

Therapeutic Support Worker

Lifestyle Solutions
03.2020 - Current
  • Safeguarding young individuals from harm and counsel them through difficult issues
  • Working with youth from a low-socio economic upbringing with complex trauma backgrounds
  • Adapting to heightened situations such as physical assaults, suicidal ideations with suicide attempts and various other incidents
  • TCI qualified
  • Encouraging youth to connect with their culture
  • Encouraging positive behaviours and teaching them how to manage their emotions
  • Mentoring and empowering young people to build life skills and make positive choices
  • Planning and preparing daily routines and appointments
  • Administration of PRN, routine, and short-term medications in accordance with company policies
  • Providing support and guidance in client medical reviews
  • Transporting of youth to all their daily educational activities and appointments
  • Maintaining of confidential records and development of monthly progress reports
  • Writing and submitting detailed shift reports
  • Strong understanding of the responsibility to adhere to mandatory reporting legislation
  • Developing customized weekly planners, care plans & risk assessments for young people based on their individual strengths, needs & interests
  • Experience in operating Petty Cash System Cypher
  • Overseeing independent living skills for exiting YP to SILS
  • Identifying Cultural Identity/awareness and planning
  • Co-Ordinating House Meetings with Young People to check in on weekly goals, weekly menu, weekend contact and upcoming appointments

Cleaning Facilities Associate

Top Golf, Gold Coast
05.2018 - Current
  • Cleaning venue using various industrial equipment prior to opening
  • Using good time management skills to complete tasks within a time frame
  • Use of various cleaning chemicals
  • Reporting of any damages within the venue
  • Training and mentoring staff and implementing training procedures
  • Attending and participating in regular weekly meetings.
  • Ensured safety compliance by implementing and enforcing proper policies and procedures.
  • Enhanced facility cleanliness, performing daily custodial tasks and coordinating with cleaning staff.

Education

Master Coach ICF - Life Coaching

Life Coaching Academy
Bundall, QLD
06.2026

No Degree - Personal Development

Evolve Now!
Sydney, NSW
12.2025

Certificate IV - Child, Youth & Family Intervention

TAFE Queensland
Ashmore, QLD
06.2021

Certificate III - Community Services

TAFE
QLD
07.2015

Skills

  • Professional boundaries
  • Able to work with diverse cultures
  • Good organizational skills
  • Great oral and written communication skills and computer literacy
  • Client Advocacy
  • Therapeutic Crisis Intervention Trained
  • Cultural Awareness
  • Conflict Resolution
  • Great rapport with clients and staff members
  • Non-judgmental
  • lntegrity
  • Emotional Regulation
  • Humility
  • Resilience
  • Patience
  • Reliable

References

  • Adam Turner, Facilities Supervisor, Top Golf, 0434668064
  • Christian Chase, Lifestyle Solutions, Therapeutic Support Manager, 0423972344

Hobbies and Interests

  • Family
  • Church
  • Fitness
  • Art and Entertainment
  • Music
  • Reading
  • Self development

Timeline

Therapeutic Support Worker

Lifestyle Solutions
03.2020 - Current

Cleaning Facilities Associate

Top Golf, Gold Coast
05.2018 - Current

Master Coach ICF - Life Coaching

Life Coaching Academy

No Degree - Personal Development

Evolve Now!

Certificate IV - Child, Youth & Family Intervention

TAFE Queensland

Certificate III - Community Services

TAFE
Theola Sionetama