Theola Sionetama
Ormeau,QLD
Summary
As a dedicated Therapeutic Support Worker with 4+ years experience I have provided compassionate care and guidance to at-risk youth. I am skilled in facilitating educational and recreational activities and collaborating with community organizations. I have a proven ability to build strong relationships with the youth and their families and fostering a safe and supportive environment for them.
I am seeking to gain more experience in a more challenging role that will provide me with the skills necessary to help further impact youth development and support within the organization while also helping to build a strong team in the process.
Overview
6
6
years of professional experience
Work History
Therapeutic Support Worker
Lifestyle Solutions
2020.03 - Current
- Safeguarding young individuals from harm and counsel them through difficult issues
- Working with youth from a low-socio economic upbringing with complex trauma backgrounds
- Adapting to heightened situations such as physical assaults, suicidal ideations with suicide attempts and various other incidents
- TCI qualified
- Encouraging youth to connect with their culture
- Encouraging positive behaviours and teaching them how to manage their emotions
- Mentoring and empowering young people to build life skills and make positive choices
- Planning and preparing daily routines and appointments
- Administration of PRN, routine, and short-term medications in accordance with company policies
- Providing support and guidance in client medical reviews
- Transporting of youth to all their daily educational activities and appointments
- Maintaining of confidential records and development of monthly progress reports
- Writing and submitting detailed shift reports
- Strong understanding of the responsibility to adhere to mandatory reporting legislation
- Developing customized weekly planners, care plans & risk assessments for young people based on their individual strengths, needs & interests
- Experience in operating Petty Cash System Cypher
- Overseeing independent living skills for exiting YP to SILS
- Identifying Cultural Identity/awareness and planning
- Co-Ordinating House Meetings with Young People to check in on weekly goals, weekly menu, weekend contact and upcoming appointments
Cleaning Facilities Associate
Top Golf, Gold Coast
2018.05 - Current
- Cleaning venue using various industrial equipment prior to opening
- Using good time management skills to complete tasks within a time frame
- Use of various cleaning chemicals
- Reporting of any damages within the venue
- Training and mentoring staff and implementing training procedures
- Attending and participating in regular weekly meetings.
- Ensured safety compliance by implementing and enforcing proper policies and procedures.
- Enhanced facility cleanliness, performing daily custodial tasks and coordinating with cleaning staff.
Education
Master Coach ICF - Life Coaching
Life Coaching Academy
Bundall, QLD06.2026
No Degree - Personal Development
Evolve Now!
Sydney, NSW12.2025
Certificate IV - Child, Youth & Family Intervention
TAFE Queensland
Ashmore, QLD06.2021
Certificate III - Community Services
TAFE
QLD07.2015
Skills
- Professional boundaries
- Able to work with diverse cultures.
- Good organizational skills
- Great oral and written communication skills and computer literacy.
- Client Advocacy
- Therapeutic Crisis Intervention Trained
- Cultural Awareness
- Conflict Resolution
- Great rapport with clients and staff members
- Non-judgmental
- lntegrity
- Emotional Regulation
- Humility
- Resilience
- Patience
- Reliable
References
- Adam Turner, Facilities Supervisor, Top Golf, 0434668064
- Christian Chase, Lifestyle Solutions, Therapeutic Support Manager, 0423972344
Hobbies and Interests
- Family
- Church
- Fitness
- Art and Entertainment
- Music
- Reading
- Self development
Timeline
Therapeutic Support Worker
Lifestyle Solutions
2020.03 - Current
Cleaning Facilities Associate
Top Golf, Gold Coast
2018.05 - Current
Master Coach ICF - Life Coaching
Life Coaching Academy
No Degree - Personal Development
Evolve Now!
Certificate IV - Child, Youth & Family Intervention
TAFE Queensland
Certificate III - Community Services
TAFE
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