THERESA HALDANE
Ropes Crossing,NSW
Summary
Dynamic and seasoned practitioner with over 20 years of expertise in business analysis, proficient in various software development methodologies including Agile, Waterfall, Unified Process, Prototyping and Rapid Application Development.
As a skilled Scrum Master and motivated Business Analyst, I possess the technical acumen and business insight required to translate intricate business requirements and objectives into scalable resilient and successful system solutions.
With a keen eye for detail and a proactive approach, I thrive on tackling complex business challenges, identifying optimal solution options, and delivering maximum value to stakeholders.
Overview
9
9
years of professional experience
Work History
Scrum Master/Lead Business Analyst
UNITING
08.2019 - Current
- Leading the ongoing HRIS program to deliver Dayforce, covering a comprehensive suite of service capabilities.
- Managing the schedule and resource availability for the Business Analysts.
- Reporting progress and providing recommendations to project leadership.
- Liaising with stakeholders to ensure effective project delivery.
- Managing relationships and communications with stakeholders, delivery teams, suppliers, and third parties.
- Facilitating commercial negotiations and discussions with stakeholders.
- Supporting the Product Owner with backlog grooming and story prioritization.
- Managing development activities to ensure delivery of agreed stories.
- Facilitating story reviews, sprint planning, and daily stand-ups.
- Training and supporting Business Functional Leads on Agile practices.
- Coordinating system releases and upgrades with System Technical Leads.
- Translating business requirements into system design and integration specifications.
- Establishing standard work pipelines, effort tracking, and capacity planning.
- Monitoring and tracking sprint progress, including capacity and demand management.
Lead Business Analyst
UNITING
01.2019 - 01.2021
- Successfully delivered the Workforce Management project, including rostering, Bundy Plus, and a mobile application.
- Managed project schedules and resource allocation for the project.
- Facilitated Agile ceremonies including sprint planning, daily stand-ups, reviews, and retrospectives.
- Collaborated with stakeholders to ensure project alignment with business objectives.
- Led the development and implementation of a mobile app for workforce management.
- Enhanced rostering processes, improving efficiency and accuracy.
- Implemented Bundy Plus for automated time and attendance tracking.
Senior Business Analyst
OPTUS
11.2018 - 08.2019
- Conducted due diligence analysis on applications/businesses impacted by acquisition.
- Coordinated and delivered IT components related to the applications landscape.
- Proposed designs and solutions to enhance project delivery performance.
- Defined project scope and objectives based on user needs identified through process mapping.
- Supported change by evaluating, testing, and recommending improvements.
Strategy Analyst
Telstra
06.2018 - 11.2018
- Developed enterprise-wide identity policies and standards to guide decision-making on identity management
- Defined and documented company policies for identity verification and authentication levels.
Agile Practice Lead
Telstra
01.2017 - 06.2018
- Standardized Agile ceremonies across the Telstra Digital Innovation portfolio.
- Educated team members on Agile principles and tools for process implementation.
- Coached and mentored team members in Agile methodologies.
- Introduced and developed collaborative practices such as storyboards and story maps.
- Managed cross-functional teams in an Agile/Lean environment.
- Assisted with the development of the Telstra Business Analysis Competency Model.
Senior IT Digital Business Analyst
Telstra
03.2015 - 03.2017
- Facilitated Discovery workshops to capture business outcomes and user journeys.
- Elicited and documented functional and non-functional requirements.
- Managed and negotiated changing requirements with stakeholders.
- Defined and managed requirements, epics, features, and user stories.
- Conducted showcases to demonstrate developed products.
- Organized and facilitated daily stand-up meetings, story reviews, and retrospectives.
Education
High School Diploma -
Avondale College
Auckland, NZ08-1988
Skills
- Leadership
- Agile Project Delivery
- Scrum Master
- Project planning and support
- Resource allocation
- Business Analysis
- Stakeholder Management
- Process Re-engineering
- Critical thinking & problem solving
- Facilitation and elicitation
- Agile coaching and mentoring
Industries
- Digital Transformation
- IT Project Delivery – System Development & Implementation, Package customisation, Mobile application solutions, Identity & Access Management
- Business Process Reengineering
- Acquisition and Merger
- Regulatory & Compliance
- IT Service Desk Centralisation
Personal Information
Title: Senior Business Analyst
References
Referees provided upon request.
References
References available upon request.
Timeline
Scrum Master/Lead Business Analyst
UNITING
08.2019 - Current
Lead Business Analyst
UNITING
01.2019 - 01.2021
Senior Business Analyst
OPTUS
11.2018 - 08.2019
Strategy Analyst
Telstra
06.2018 - 11.2018
Agile Practice Lead
Telstra
01.2017 - 06.2018
Senior IT Digital Business Analyst
Telstra
03.2015 - 03.2017
High School Diploma -
Avondale College
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