TERESA HEATHER
Dandenong North,VIC
Summary
Experienced with providing comprehensive care and support to individuals with disabilities. Utilizes effective communication and interpersonal skills to build trusting relationships and ensure client well-being. Strong understanding of personalized care plans and daily living assistance to enhance client quality of life.
Overview
32
32
years of professional experience
Work History
Disability Support Worker
Priority Hire
02.2025 - 03.2025
Primary School Teacher
Ministry of Education (Cook Islands)
02.2017 - 09.2024
- Created interactive classroom atmosphere to maintain student interest and facilitate learning.
Live-In Carer
Unpaid
01.2017 - 09.2024
- Assisted with daily activities such as showering, dressing, grooming and toileting.
- Provided companionship to client by engaging in conversations, reading books, playing games or watching movies together.
- Monitored medication intake and administered prescribed medications as necessary.
Tutorial Assistant and Lecturer in Basic Computer
Manukau Institute of Technology
02.2007 - 10.2012
- Facilitated group and one-on-one sessions across diverse subjects such as Math, Science, English, and Business.
- Prepared teaching materials such as course outlines and handouts for students.
- Assisted faculty members with planning and organizing tutorial sessions.
Disability Support Worker
Waiora Homecare Services
03.2002 - 11.2005
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Developed strong interpersonal relationships with clients and family members of clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
Primary School Teacher
Ministry of Education
01.1993 - 12.2001
- Developed and implemented lesson plans that engaged students in active learning activities.
- Created and maintained a safe, orderly and productive classroom environment.
- Assessed student progress on an ongoing basis to inform instructional decisions.
Education
No Degree -
NDIS
02-2025
Skills
- Comprehensive support
- Understanding interpersonal dynamics
- Inpatient monitoring proficiency
- Personal Care Support
- Housekeeping and meal preparation
- Rehabilitation Assistance
- Daily living assistance
- Personal care
- Independent living support
- Disability awareness
- Documentation and reporting
- Client confidentiality
- Incident reports
- Disability services
- Meal planning
- Computer skills
- Mobility support
- Daily living requirements
- Household chores
- Dressing assistance
- Risk assessments
- Emotional support
- Transportation assistance
- Social skills development
- Elderly care
- Medication organization
- Feeding assistance
- Grooming support
- Client needs assessment
- Behavior support plans
- Flexible schedule
- Housekeeping skills
- Progress documentation
- Lifestyle support
- Respite care
- Positive reinforcement
- Life skills training
- Multicultural sensitivity
- Individualized support plans
- Client education
- Nursing home care assistance
- Long-term care
- Family liaison
- Self-care promotion
- Educational support
- Case management
- Hospice care
- Time management
- Empathy and patience
- Adaptability and flexibility
- Verbal and written communication
- Compassionate care
- Cultural awareness
- Boundary setting
- Personal care assistance
Accomplishments
Improving family members and client's quality of life, helping them achieve independence, and fostering community integration. These accomplishments often involve providing personalized care, developing skill-building programs, and facilitating social activities and prior to that years of witnessing students achieve academic goals, develop valuable skills, and pursue their passions in life is a major accomplishment during my teaching career for over 30 years.
Languages
English
Professional
Cook Island
Professional
Education and Training
other
Timeline
Disability Support Worker
Priority Hire
02.2025 - 03.2025
Primary School Teacher
Ministry of Education (Cook Islands)
02.2017 - 09.2024
Live-In Carer
Unpaid
01.2017 - 09.2024
Tutorial Assistant and Lecturer in Basic Computer
Manukau Institute of Technology
02.2007 - 10.2012
Disability Support Worker
Waiora Homecare Services
03.2002 - 11.2005
Primary School Teacher
Ministry of Education
01.1993 - 12.2001
No Degree -
NDIS
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