Theresa Lowe
Violet Town,VIC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Project Lead - Data Migration & Integrity
Dexus
10.2022 - 06.2024
- Facilitated clear communication between internal departments, ensuring all parties remained aligned on goals throughout the duration of project
- Collaborated with cross-functional teams to ensure seamless integration of various project components
- Partnered with project team members to identify and quickly address problems
- Ensured timely delivery of critical deliverables by closely monitoring progress against milestones and adjusting plans as necessary
- Leveraged project management software to enhance team communication and document sharing
- Conducted post-project evaluations to identify lessons learned and opportunities for process enhancement
- Maintained open communication by presenting regular updates on project status to be included in Steering Committee (SteerCo) presentations
- Collaborated with fellow subject matter experts (SME's) to create accurate training content
- Facilitated engaging training sessions to deliver training material and provided ongoing support
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development
- Role included inter and intra-state travel from time to time
Centre Manager
Dexus
07.2018 - 09.2022
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
- Checked facility, employee work and service levels to maintain compliance with company and industry standards as per service and works contracts
- Managed daily operations for optimal efficiency, resulting in improved revenue generation
- Collaborated closely with other department managers to align goals, share knowledge, and boost overall asset performance
- Oversaw Marketing team events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities
- Maintained accurate financial records for the asset, ensuring transparency in financial reporting for relevant stakeholders
- Managed center finances with precision, ensuring sustainability through meticulous budgeting and cost control measures
- Developed and maintained strong relationships with key stakeholders, ensuring smooth communication and collaboration across departments
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms
- Facilitated community partnerships, leveraging local networks to enhance center's impact and visibility
- Fostered culture of continuous improvement, encouraging staff to contribute ideas for operational enhancements
- Role included inter and intra-state travel from time to time
Administration Manager
Dexus
04.2015 - 07.2018
- Streamlined office processes by implementing efficient administrative systems, resulting in increased productivity and reduced operational costs
- Participation in Tender requirements discussions with executive teams across the business, tailoring company wide requirements to meet safety and quality measures
- Trained employees in company and regulatory compliance requirements to promote conformance
- Ensured that terms and conditions of service contracts and tenancy leases were met
- Arrears management
- Account reconciliation
Retail Manager
Capalaba Saddlery
07.2011 - 02.2015
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution
- Established positive relationships with vendors, negotiated favorable terms, and ensured timely delivery of merchandise orders.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise
- Weekly stock orders
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers
- Trained and developed new employees for ease of transition into team
- Exhibited excellent people skills during interaction with employees and customers
Lease Administration Assistant (Temp Position)
Stockland
06.2011 - 07.2011
- Contributed to a positive work environment by collaborating with team members on various projects and tasks related to lease administration
- Updating of electronic lease plans
- Maintained up-to-date knowledge on industry regulations and best practices, ensuring compliance in all aspects of lease administration
- Drafting of Offer to Lease documents
- Liaising with retailers and solicitors
Administration Manager
Centro Springwood, Centro Whites Hill & Centro Oxenford
09.2010 - 06.2011
- Delivery of monthly report to executive management
- Accounts Receivable and Accounts Payable
- Monthly Accruals
- Tender document compilation and issuance
- Environmental reporting
- Casual mall leasing
- Maintenance of Public Liability Insurance registers
- Entry of new leases/terminations/changes into database
- Calculation of extended trade charges
- Compilation of monthly tenant charges
- Issuance of monthly tenant invoices
- Arrears management
- Procurement
- Contractor liaising for repairs & maintenance issues
Education
No Degree - Retail Property Industry Diploma
Property Council Academy
Sydney, NSW10.2019
No Degree - Cert IV Property Services
The Real Estate Institute of Victoria
Melbourne, VIC01.2018
High School Diploma -
Redlands College
Wellington Point, QLD11.1996
Skills
- 20 years experience in asset management, administration and finance based roles
- True passion for details
- Excellent organisational and time management skills
- Excellent communications skills
- Legal document management
- Leadership skills
- Collaborative mindset
- Developing and implementing procedures
References
- Gerard McSpadden, 0411 440 458, Head of Property Management (Retail), Dexus
- Ian Spackman, 0408 157 466, Divisional Portfolio Manager (Industrial), Dexus
Timeline
Project Lead - Data Migration & Integrity
Dexus
10.2022 - 06.2024
Centre Manager
Dexus
07.2018 - 09.2022
Administration Manager
Dexus
04.2015 - 07.2018
Retail Manager
Capalaba Saddlery
07.2011 - 02.2015
Lease Administration Assistant (Temp Position)
Stockland
06.2011 - 07.2011
Administration Manager
Centro Springwood, Centro Whites Hill & Centro Oxenford
09.2010 - 06.2011
No Degree - Retail Property Industry Diploma
Property Council Academy
No Degree - Cert IV Property Services
The Real Estate Institute of Victoria
High School Diploma -
Redlands College
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