Therese Collins
East Tamworth,NSW
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilises organisational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software and scheduling.
Overview
25
25
years of professional experience
Work History
Office Manager
Peel Health Care
03.2010 - Current
- Handled sensitive information with discretion, maintaining confidentiality of patient files.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts receivable transactions regularly.
- Managed Appointment template, managing up to ten doctors
- A point of contact for enquiries from provider's and patients.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Opened and closed location and monitored shift changes.
Owner /Operator Manager
Almond Inn Motel
05.2000 - 12.2016
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
High School Diploma -
Parkes High School
Tamworth Skills
- Customer service
- Organizational skills
- Office administration
- Data entry
- Billing
- Clerical support
- Account reconciliation
- Credit and collections
- Mail handling
Timeline
Office Manager
Peel Health Care
03.2010 - Current
Owner /Operator Manager
Almond Inn Motel
05.2000 - 12.2016
High School Diploma -
Parkes High School
Similar Profiles
Jasmeet Kaur RiarJasmeet Kaur Riar
Student Nurse at Peel Manor Long Term Care CentreStudent Nurse at Peel Manor Long Term Care Centre
Lisa TozeLisa Toze
Phlebotomist at Jupiter Health, Peel Health Campus-WDPPhlebotomist at Jupiter Health, Peel Health Campus-WDP
PRABHJOT KAURPRABHJOT KAUR
Nursing Internship at Peel Memorial Urgent CareNursing Internship at Peel Memorial Urgent Care
ALAN HAMMONDALAN HAMMOND
Team Leader at Newman Women's ShelterTeam Leader at Newman Women's Shelter
Ross MasonRoss Mason
Gamer at MyselfGamer at Myself