Therese O'Dwyer
Randwick,NSW
Summary
Positive, retail assistant with 3 years of experience in a pharmaceutical retail environment. Well-versed in processing sales, working with customers and organizing merchandise. Committed to making every customer feel welcome and assisting with any need. With also nearly 4 years as a waitress in the food service industry, I am motivated to further use these skills along with my responsible and dedicated work ethic to enhance my next workplace.
Overview
8
8
years of professional experience
Work History
OTC Retail Assistant
O’Donoghue’s Total Health Pharmacy
Virginia, Co. Cavan
10.2020 - 11.2023
- Greeting customers and answering any questions they may have.
- Maintaining confidentiality while customers discuss their prescription/medication.
- Being caring and understanding while customers may be unwell.
- Maintaining a safe and clean environment in the pharmacy to prevent the spread of illness.
- Answering phone enquiries.
- Liaising with the pharmacist in relation to people’s health, to give them the most beneficial solution to their health query.
- Completing Medicine Counter Assistant Training and Vitamins and Natural Remedies Training Programme.
Receptionist (Part-Time)
DNG O’Dwyer Auctioneers
Virginia, Co. Cavan
08.2019 - 08.2021
- Answering phone calls & dealing with queries.
- Working on computers/drafting up invoices etc.
- Receiving rent from tenants & valuation fees.
- Dealing with people one to one.
Waitress
Virginia Park Lodge
Virginia, Co. Cavan
07.2016 - 03.2020
- Meeting & Greeting Customers.
- Ensuring guests receive professional & efficient customer service.
- Setting up the function room for events – Weddings etc.
- Taking food & drink orders.
- Liaising with the chef in relation to any dietary requirements of the customers.
- Dealing with any queries or complaints that may arise.
- Serving food, clearing tables & serving at the bar.
Barmaid
The Chestnut Tree
Virginia, Co. Cavan
06.2015 - 06.2016
- Serving customers at a fast pace in a busy pub.
- Responsible for keeping the bar clean & tidy.
- Operating the till & cash handling.
Education
Bachelor of Arts - Music And Geography
Maynooth University
County Kildare09-2019
Leaving Certificate -
Virginia College
05-2016
Skills
- Payment Processing
- Cash Register Operation
- Customer Assistance
- Inventory Management
- Product Knowledge
- Engaging With Diverse Customers
- Strong Communication and Interpersonal Skills
- Building Customer Loyalty
- Honest and Dependable
- Safety and Cleanliness Standards
- Attention to Detail
- Reliable and Responsible
- Order Management
- Positive Customer Engagement
Volunteering, Hobbies and Achievements
- Virginia College School Prefect - Maintaining confidentiality whilst ensuring child protection procedures. Supporting young people to set positive goals & working towards achieving these.
- Ramor United, Kellogs Cul Camps Volunteer - Promoting physical activity with young children in a GAA environment.
- Playing Gaelic Football with my local gaelic team Killinkere Ladies.
- Playing the piano - Completion of up to Grade 4 with RIAM.
- Running & attending the gym.
- Numerous GAA and basketball medals won with Lurgan Ladies GFC & Virginia College at different levels.
References
References available upon request.
Timeline
OTC Retail Assistant
O’Donoghue’s Total Health Pharmacy
10.2020 - 11.2023
Receptionist (Part-Time)
DNG O’Dwyer Auctioneers
08.2019 - 08.2021
Waitress
Virginia Park Lodge
07.2016 - 03.2020
Barmaid
The Chestnut Tree
06.2015 - 06.2016
Bachelor of Arts - Music And Geography
Maynooth University
Leaving Certificate -
Virginia College
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