Therese Andrea Castro
Kilcoy,QLD
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Developed critical thinking and problem-solving abilities in fast-paced environment. I bring strong foundation in analytical and technical skills, adaptable across various fields. Seeking to transition into new role where these transferrable skills can contribute to innovative solutions and project success.
Experienced with applying principles to real-world problems, leading to impactful solutions. I have utilized analytical skills and technical knowledge to enhance operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Meat Processor
Kilcoy Global Foods
02.2024 - Current
- Achieved compliance with all health regulations through diligent attention to cleanliness standards during processing operations.
- Reduced waste and improved yield through careful monitoring of cutting and trimming procedures.
- Participated in ongoing training initiatives to stay current on industry trends and best practices for meat processing operations.
- Collaborated with team members to maintain a clean, organized, and safe work environment.
- Supported efficient workflow by promptly identifying equipment malfunctions and facilitating quick repairs or replacements as needed.
- Optimized workflow efficiency within the facility by regularly reviewing operational procedures for areas needing improvement.
- Prepared various meats by cutting, trimming and packaging in preparation for display cases.
Supervisor
Pizza 82
10.2023 - 01.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Employee Assistance Manager
BP Gas Station Service
05.2023 - 09.2023
- Delivered informative presentations on available resources, increasing awareness and engagement among the workforce.
- Provided crisis management support during critical incidents, offering guidance and resources to affected staff members.
- Maintained strict confidentiality when handling sensitive information, establishing trust among employees seeking assistance.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Firefighter
QFES
01.2023 - 09.2023
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Completed training to stay in peak physical fitness and handle challenging tasks.
- Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
- Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
- Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel.
- Collaborated with law enforcement and other emergency services during large-scale emergencies for coordinated response efforts.
- Facilitated stress management workshops for fire department personnel, enhancing overall team resilience and mental health.
Education
Certificate II - Engineering Pathways
TAFE QLD
QLD11-2023
High School Diploma -
Kilcoy State High School
Kilcoy, QLD11-2023
Certificate II - Public Services
QFES (Queensland Fire & Emergency Services)
Kilcoy, QLD09-2023
Skills
- Fitness and agility
- Emergency response
- Medical services administration
- Decision-making
- Analytical thinking
- Team building
- Mathematical calculations
- Blueprints and schematics
- Quality assurance understanding
- Manufacturing processes
- Strategic planning
- Conflict resolution
Accomplishments
- Achieved Certificate II in Public Safety (Firefighting Operations) with accuracy and efficiency.
- Achieved Satisfactory in Cert II in TAFE Engineering Pathways
Certification
- Food Safety and Handling Certification (00563071)
- Certificate II in Public Safety, Firefighting Operation QFES, 2023 September
- Certificate II in Engineering Pathways, TAFE QLD
- Queensland Driver's License
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Meat Processor
Kilcoy Global Foods
02.2024 - Current
Supervisor
Pizza 82
10.2023 - 01.2024
Employee Assistance Manager
BP Gas Station Service
05.2023 - 09.2023
Firefighter
QFES
01.2023 - 09.2023
Certificate II - Engineering Pathways
TAFE QLD
High School Diploma -
Kilcoy State High School
Certificate II - Public Services
QFES (Queensland Fire & Emergency Services)
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