Therese Taouk
Kew,Vic
Summary
Dependable and experience student with experience in waitressing, being a crew member and all duties outlined with the given role. For instance, my time-management skills have developed and been demonstrated throughout both jobs, ensuring constant punctuality. The ability to be a fast learner and quick thinker have matured throughout my positions at the restaurants i have worked at, in addition to becoming a more empathetic, professional and mature worker.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Junior School Peer Mentor
MLC
11.2023 - Current
- Developed strong relationships with mentees, fostering a positive learning environment.
- Provided guidance to peers on academic and personal matters, promoting overall wellbeing.
- Led group sessions for mentees focused on various topics such as time management, study skills, and stress reduction techniques.
Wait Staff Member
Studley Park Boathouse
08.2023 - 01.2024
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
Casual Crew Member
McDonald's
09.2022 - 08.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
No Degree -
Methodist Ladies College
Kew, VIC12.2025
Skills
- Feedback Delivery
- Goal Setting
- Effective Communication
- Emotional Intelligence
- Decision Making
- Leadership Abilities
Languages
Arabic
Native or Bilingual
French
Limited Working
Auslan
Limited Working
Certification
Food Handlers License Training - 2022 William Angliss Institute
Alcohol and Beverage License Training - 2022 William Angliss Institute
ABC's of Espresso Making - 2022 William Angliss Insitiute
Timeline
Junior School Peer Mentor
MLC
11.2023 - Current
Wait Staff Member
Studley Park Boathouse
08.2023 - 01.2024
Casual Crew Member
McDonald's
09.2022 - 08.2023
No Degree -
Methodist Ladies College
Food Handlers License Training - 2022 William Angliss Institute
Alcohol and Beverage License Training - 2022 William Angliss Institute
ABC's of Espresso Making - 2022 William Angliss Insitiute
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