Theresia Vivi Lie
Sydney,NSW
Overview
3
3
years of professional experience
Work History
Retail Sales Jewellery
SalesStaff
1 Anderson Street, Westfield Chatswood 2067
10.2022 - Current
- Greeted customers and helped with product questions, selections and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person .
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Babysitter
Babysit
Mascot, NSW
02.2021 - 09.2022
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.`
- Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
- Monitored children's play activities to verify safety.
- Established and maintained safe play environment for children.
- Regularly traveled with family to help with vacation activities and childcare.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
Restaurant Waiter
Waiter
198 Anzac Pde Kensington Nsw, Kensington New South
09.2020 - 01.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Inspected dishes and utensils for cleanliness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Answered customers' questions, recommended items and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Manage the front cover and till ensuring smooth operation and flow of customers.
Restaurant Waiter
Waiters
161 Norton St, Leichhardt, Sydney, New South Wales
04.2020 - 09.2020
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked identification for minimum age for sale of alcoholic beverages.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Answered customers' questions, recommended items and recorded order information.
- Inspected dishes and utensils for cleanliness.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Collected orders and relayed them to bartenders quickly and accurately.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Education
Graduate Diploma - Human Resources Management
06.2025
Skills
- Payment Processing
- Computer Proficiency and Microsoft Office
- Merchandising and Display
- Sales and Promotions
- Adaptable and Flexible
- Safety and Cleanliness Standards
- Corrective Actions
- Building Customer Loyalty
- Meeting Sales Goals
- Managing Cash Register
- Strong Communication and Interpersonal Skills
- Thorough Knowledge of Product
- Communications Strategies
- Customer Buying Habits
- Credit and Debt Card Processing
- Inquiry Response
- Information Updates
- Customer Assistance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Retail Sales Jewellery - SalesStaff
10.2022 - Current
Babysitter - Babysit
02.2021 - 09.2022
Restaurant Waiter - Waiter
09.2020 - 01.2021
Restaurant Waiter - Waiters
04.2020 - 09.2020
York Institute - Graduate Diploma, Human Resources Management