Theresita Kirriwom
Port Moresby,Papua New Guinea
Summary
Highly organized professional with proven track record in coordinating complex tasks and ensuring seamless operations. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Renowned for fostering teamwork and adapting to dynamic environments, making significant contributions to organizational success.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Camp Services & Civil Coordinator
Santos PNG
01.2022 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
- Supported successful project completion by meticulously reviewing and updating project plans to reflect changing needs and objectives.
- Conducted comprehensive market research to inform strategic planning, leading to more targeted and effective project initiatives.
- Coordinated logistics for large-scale events, significantly reducing setup times and eliminating scheduling conflicts.
- Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.
- Increased client satisfaction by facilitating clear and consistent communication between project teams and stakeholders.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
SAP Warehouse Officer
OIL SEARCH LIMITED
11.2019 - 01.2022
- Technical subject matter expert for SAP usage, problem solving, access and capacity
- Data entry of stock receipts, issues and authorized adjustments to stock levels
- Ensure the appropriateness of privileges associated with roles and user accounts on SAP and recommendations to Supervisory staff on changes
- Provision of support to co-workers, subordinates and superiors on the use of the SAP system for their roles
- Weekly visit to maintenance team and provide support and guidance on work order generation, tracking and improve work order management
- Follow up with business stakeholders and vendors (including the SAP application managed service provider) to ensure the requests and recommendations have been actioned
- Perform physical material receipt and issue functions as directed by the WH & Logistics Lead
- Provide advice and warehouse reports as requested by Warehouse & Logistics Coordinator
- Liaise with other functional Departments on the development of the SAP system for the betterment of the organization
- Provide support to the project Vara team to ensure training providers understand the training needs of the Supply Chain Management team
- Achievement/s:
Operations Manager
TUPIRA SURF CLUB
08.2017 - 10.2019
- Screen and hire employees from local surrounding villages
- Supervise, train and guide local employees: housekeeping and kitchen duties, bar tending and record keeping
- Facilitate
- The roll out of sustainable projects with stake holders both local and international
- Travel of guests to and from the airport: transportation, accommodation and bookings
- Overall operational activities for the company
- Reconcile and manage clubs’ finances
- Prepare wages
- Achievement/s: Coordinated and facilitated new sustainable projects for the club:1
- Chicken Layer farm – providing eggs for the club2
- Balsa & Rice Plantation Projects3
- Surfboard Shaping Project – Haus Tumbuna
- Reason for leaving: Contributed as much I could and prepared staff and current expatriate Surf Manager to take on the role and manage the club as I was volunteering while Expat Managers work visa was being processed for him to take on the position
Senior Systems Accountant
Harmony Hidden valley gold mine
05.2015 - 08.2017
- Administrations of ERP System – Pronto-Xi
- Facilitated month end process by providing Integrity Reports for General Ledger, Accounts Receivable and Payable and Inventory
- Advised and assisted with Payroll setup especially for rotational hours and benefits codes and resolve issues
- Consult with end users and contracted ERP Support Service provider Scope to resolve system errors or end user errors
- Achievement/s: Facilitated Pronto-Xi training for Senior Management, approval hierarchy and approval of Purchase Orders
- Reason for leaving: Volunteered to manage community project for local community in Madang
Pronto-Xi and Business Application Support Analyst
Steamships trading company – Computer Services
01.2011 - 04.2015
- Record, track, and document the helpdesk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution
- Ensure data validation and checking is done as required
- Analyze each support request for root cause, determine if the issue could be prevented by changes in the software or business processes, and outline change recommendations
- Support PRONTO-Xi ERP Software Application:
- Financial modules – General Ledger, Fixed Asset, Accounts Receivable, Accounts Payable
- Distribution modules - Purchase Order, Sales Order, Inventory, Stock take, Warehouse Management System
- Customized modules: CATS Customs and Transportation
- Payroll Support, Report Writing
- Support interfacing of applications to PRONTO: Epitome & Micros sales
- Liaise with external support team to resolve pronto issues as required
- Conduct customized PRONTO-Xi training for all Steamships divisions nationwide:
- PRONTO-Xi Financials: Accounts Payable & Accounts Receivable
- PRONTO-Xi HR
- PRONTO Employee Maintenance and Payroll
- PRONTO Stock take Processing
- PRONTO Customs Agent & Transportation – especially for East West Transport: Customs Clearance, Transportation, Bulk Delivery & Fleet Hire
- Conduct PC Course Training for all Steamships divisions nationwide
- Microsoft Windows7 end user training
- Microsoft Office2007: Excel, Word & PowerPoint
- Lotus Notes8.5
- Assist in project rollouts especially in the form of training so that core users of the system understand their business process and system process for specific system software’s such as
- DepotPRO, CargoPRO, StowPRO: customized system for Transportation, Container Management and Vessel Bay Plan
- Advanced Warehouse Management (WMS) for East West Transportation (POM) – advanced warehouse system using bin locations to store consignee cargo
- PRONTO for Pacific Towing – system migration from Attache to PRONTO-Xi modules - Financials: General Ledger, Fixed Asset, Accounts Payable, Accounts Receivable and Project Costing
- Marine & Office Planned Maintenance for Coastal Shipping – planning routine maintenance for Vessels departments
- Crew Management system for Coastal Shipping – management system for shipping crew, track voyages and training for crew
- Review & Document System Documentation
- Pronto-Xi modules
- Microsoft Windows7
- Customized modules
- Achievement/s: Participated and acquired knowledge in multiple industries: Shipping, Transportation, Properties & Hotels and Manufacturing and successfully rolling out new customized systems used to improve business process across all businesses
- Reason for leaving: Expand my knowledge and experience in the Mining Industry
Education
Bachelor’s Degree - Commerce, Information Technology
Papua New Guinea University of Technology
01.2011
Diploma - Commerce, Commercial Computing
Papua New Guinea University of Technology
01.2006
Santos In-house Training
Skills
- Team player
- Fast learner
- Analyzing data and reporting
- Optimizing and streamlining processes so they are efficient and effective
- Investigating problems/issues and finding/providing effective solutions
- Documentation of processes
- Training
- Multitasking and organization
- Customer service
- Decision-making
- Data entry
- Work Planning and Prioritization
- Relationship building
- Discretion and confidentiality
- Schedule coordination
- Document management
- Process improvement
- Project Support
- Meeting coordination
- Project assistance
- Regulatory compliance
- Point of contact
- Information collection
- Document control
- Contract management
- Team collaboration
- Adaptability and flexibility
- Documentation and recordkeeping
- Handling complaints
Accomplishments
- Achieved safety compliance by reviewing and validating contractor assets with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Achieved Project Return to Service works of 2 closed oil well heads by effectively coordinating cross-department tasks and meeting safety and security risk analysis and handed over project to relevant stakeholders once all paper work was signed of to commence.
- Collaborated across 6 key stakeholders in the Return to Service Project for Hides Oil Wellheads.
Certification
- 2011 Institution of Banking and Business Management, Train the Trainer
- 2012 Institution of Banking and Business Management, Accounting for Non-Accountants
Hobbies and Interests
Enjoy sewing and learning new sewing new patterns, Cooking & Baking – learning new recipes: Thai and Japanese, Reading – fiction and non-fiction, Learning new skills that, Crocheting and learning new techniques, Enjoy outdoor activities, hiking, playing sports: rugby union and softball, Exercising, keeping fit and healthy and eating right, Gardening
Timeline
Camp Services & Civil Coordinator
Santos PNG
01.2022 - Current
SAP Warehouse Officer
OIL SEARCH LIMITED
11.2019 - 01.2022
Operations Manager
TUPIRA SURF CLUB
08.2017 - 10.2019
Senior Systems Accountant
Harmony Hidden valley gold mine
05.2015 - 08.2017
Pronto-Xi and Business Application Support Analyst
Steamships trading company – Computer Services
01.2011 - 04.2015
Diploma - Commerce, Commercial Computing
Papua New Guinea University of Technology
Bachelor’s Degree - Commerce, Information Technology
Papua New Guinea University of Technology
Santos In-house Training
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