Theress Carson
Victoria Point,QLD
Summary
Proactive Postal Service Clerk with extensive experience in streamlining package handling processes and ensuring accurate mail tracking and routing. Skilled in workplace safety practices, mail sorting, and retail sales, while proficient in passport application assistance and money order transactions. Known for enhancing service reliability and swiftly resolving customer concerns. Dependable Postal Clerk offering 10 years processing mail and packages to foster timely delivery. Highly attuned to varying customer needs with success in achieving sales and customer satisfaction targets. Skilled in managing fluctuating workloads in production-driven settings.
Overview
11
11
years of professional experience
Work History
Postal Service Clerk
Australia Post
01.2014 - 07.2024
- Streamlined package handling processes for improved delivery times and reduced damage incidents.
- Maintained accurate records of all incoming and outgoing mail, ensuring proper tracking and routing.
- Coordinated closely with mail carriers to ensure timely distribution of packages, enhancing overall reliability of service.
- Demonstrated adaptability by effectively managing multiple responsibilities simultaneously in a fast-paced environment without sacrificing precision or professionalism.
- Provided exceptional support during holiday seasons, adapting quickly to increased workloads without compromising performance.
- Resolved customer concerns swiftly, promoting positive experiences and building lasting relationships with patrons.
Education
High School Diploma -
Ipswich State High School
Brassall, QLD10.1992
Skills
- Mail Sorting Proficiency
- Workplace Safety Practices
- Post Office Box Maintenance
- Labelling and Packaging
- Standard Mail Processing
- Passport Application Assistance
- Money Order Transactions
- Retail Sales
- Computer savvy
Timeline
Postal Service Clerk
Australia Post
01.2014 - 07.2024
High School Diploma -
Ipswich State High School
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