Therisa Anae
Caboolture,QLD
Summary
Eager Receptionist Administrator maintains consistently amiable interactions with colleagues and clients. Constantly evangelizes for internal policy execution and positive client interactions. Represents business interests to promote internal goal achievement and external business outreach.
Overview
7
7
years of professional experience
Work History
Receptionist Administrator
Lite n Easy
08.2020 - 08.2023
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Handled complaints and questions, and re-directed calls to other team members.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
- Acted as first point of contact and set appointments for prospective clients.
Picker Packer
Flower Place - Brendale
07.2019 - 05.2020
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
Quality Assurance Inspector
Turosi
01.2017 - 02.2019
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Maintained accurate records of inspection findings, facilitating data-driven decision-making for process improvements.
- Influenced positive change within the organization by driving a culture focused on high-quality products and services.
- Conducted training sessions for new Quality Assurance Inspectors, ensuring a consistent approach across the team.
- Ensured compliance with industry standards by meticulously reviewing product specifications and requirements.
- Participated in internal audits to verify adherence to established quality management systems and identify opportunities for enhancement.
Education
Bachelor of Arts - Business And Accounting
University of The Sunshine Coast
Sunshine Coast, QLD10.2026
Morayfield State High School
12.2017
Narangba Valley State School
12.2014
Narangba Valley State School
12.2012
Deception Bay Primary School
12.2011
Skills
- Reception Management
- File Organization
- Appointment Setting
- Multi-line phone operation
- Customer Service
- Microsoft Office
- Scheduling
- Team Leadership
- Handling Complaints
Volunteer Experience
- Social Worker, Volunteered as a social worker within my family. Took care of their needs and wants. Helped them around places and with personal needs.
- Church Volunteer, Also volunteer in the church. I am a part of the band and the youth.
Timeline
Receptionist Administrator
Lite n Easy
08.2020 - 08.2023
Picker Packer
Flower Place - Brendale
07.2019 - 05.2020
Quality Assurance Inspector
Turosi
01.2017 - 02.2019
Bachelor of Arts - Business And Accounting
University of The Sunshine Coast
Morayfield State High School
Narangba Valley State School
Narangba Valley State School
Deception Bay Primary School
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