THESVANE KALIAPPAN TASHA

Dynamic leader with a proven track record at Vince Cordoma Refrigerated Transport, enhancing team efficiency and customer satisfaction. Excelled in critical thinking and Microsoft Office, achieving streamlined operations. Known for adaptability and effective communication, significantly improved workflow and resolved complex issues, fostering robust client and team relationships.

• Vince Cordoma Refrigerated Transport, Rod Simms, 0459 277 255, Cynthia Hambarchian, 0422 502 506
• Nyah Oasis Pty Ltd, Bradley McManus, 0409 537 071
• Mumfords Farm Pty Ltd, Libby Maiuto, 0419 594 920
• Settlement Farms Pty Ltd, Collin Gammon, 0408 500 609
• North Soil Engineering (M) Pty Ltd, Selvaraja (MD), +603-62520208, Mr Ramachandran (ED), +603-62522010

In 1 month

True, Valid Australian Full Driver’s License

• Head Manifest/Administration Officer (Team Leader), Vince Cordoma Refrigerated Transport, Irymple, Vic, 09/21, Current, Handled transport-related paperwork, preparing delivery time slot, as well as tracking and reporting progress with orders., Communicate with drivers, warehouse staff, and customers to resolve any issues that may arise., Used transport management software to track and monitor vehicle movement and deliveries., Address customer complaints and queries related to delivery and rates., Maintained transport diary and Booking Diary., Coordinate with team members, suppliers, and clients for smooth operations., Resolve issues or discrepancies in a timely manner by liaising between managers and drivers, as well as collaborating with other departments to optimize transportation services., Assisting the Operation Manager’s in any general duties as required., Handling customer queries and escalating serious complaints to management., Created an inspiring team environment with an open communication culture., Setting clear team goals, motivate the Team, as well as delegate tasks and set deadlines for the team., Monitor team performance and report to General Manager for training needs and provide coaching., Listens to team members’ feedback and resolve any issues or conflicts., Organize team building activities to encourage creativity and risk-taking.
• Manager/Allrounder, Nyah Oasis Pty Ltd (Shell), Nyah, Vic, 07/20, 09/21, Complete day to day management of the roadhouse in a hands-on capacity assisting in and overseeing all areas including food, fuel and ground., Recruitment and training staff., Management of stock including stock control, stock ordering and regular stock takes., Cash handling, counting, and balancing of tills, float and safe counts., Monitoring of fuel, fuel dips, fuel ordering and safety procedures., Providing food service to customers, assist in food preparation and presentation., Receiving deliveries, unpacking deliveries, stocking shelves, fridges, and freezers., General cleaning, presentation., Counter service, phone orders and enquiries, taking meal orders, fuel sales., General cleaning/housekeeping, maintain food health and safety., Necessary paperwork’s and documentation/invoices filing when required., Responsible Service of Alcohol.
• Pruning Worker (Seasonal), Settlement Farm Pty Ltd, Woorinen, Vic, 06/19, 09/19, 06/20, 07/20, Cut away dead or excess branches from trees or shrubs to maintain right-of-way for leading tops, sidewalks, or utilities, or to improve appearance, health, and value of tree., Prune or treat trees or shrubs using pressure/battery cutter, pruning hooks, sheers, clippers, handsaws.
• Fruit Packing Staff (Seasonal), Mumford Farms, Woorinen, Vic, 01/17, 03/17, 10/17, 03/18, 10/18, 03/19, Supervisor, 10/19, 04/20, Supervisor, Supervised all the packing and stacking staffs, standby and start up feeder/grader machine, PPS checking (fruit fly) and labelling, bookkeeping, standby boxes, and trays/packing materials, giving instruction to the staffs about the fruit variety to be pack and changes of packing methods, training new staffs, keep up hygienic working environment, and prepare cleaning rosters.
• Executive Secretary for Managing Director and Executive Director, NORTH SOIL ENGINEERING (M) PTY LTD, Malaysia, 03/13, 01/16, Maintained director’s agenda and assist in planning appointments, board meetings, conferences etc., Attended meetings and keeping minutes., Received and screened phone calls and redirect them when appropriate., Make travel arrangements and company holidays for directors, managers, supervisors, and staffs., Handled confidential documents ensuring they remain secured., Prepare invoices, financial statements, and assistance in bookkeeping., Monitored office supplies and negotiated terms with suppliers and ensure the most cost-effective orders., Maintained electronic and paper records ensuring information is organized and easily accessed., Conducted research, prepared presentations and reports as assigned.
• Project/ Event Manager, THE THOMPSON GROUP (M) PTY LTD, Malaysia, 10/12, 02/13, Pre-event organization., Planning an event that meets the objectives., Putting together event marketing plans., Working out event budget, and logistics (venue, catering, brochures etc.)., Managing registrants., On the day management. Ensuring that on the day logistics are running smoothly., Managing event staff to help mark attendance, run speeches, provide attendee support, collect sign ups etc., Post event communication, reporting and analysis., Managing post event marketing/communications., Reviewing reports., Analyzing feedback and report data to measure whether event goal was achieved.
• Administrative Assistant/Customer Service, DB SCHENKER LOGISTICS (M) PTY LTD, Malaysia, 10/11, 10/12, Scheduled shifts for drivers and warehouse staffs., Coordinate supply chain procedures to maximize quality of delivery., Maintained an updated record of orders, suppliers, and customers., Overseen the levels or the warehouse stocks and placed orders as needed., Managed inbound and outbound reports for department team members., Planning shipments based on product availability and customer request., Preparing shipping documents (invoices, purchase orders, delivery order, pick list and bills of lading)., Tracing and tracking orders to ensure timely deliveries., Provided information to customers about the status of their orders.