Unit 701 Room5 Unilodge Twin Dolphin Hall, Bentley,Western Australia
Summary
Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills.
Overview
9
9
years of professional experience
Work History
Store Manager
Oriental Cash And Carry Canning Vale
08.2022 - Current
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Supervised guests at front counter, answering questions regarding products.
Online Sportswear Business Co-Owner
BlueSky Sportswear
09.2020 - Current
Hired and supervised training of over 10 employees in 1 and half years.
Aligned branding initiatives and sales strategies with client goals.
Managed 10 employees by supervising daily tasks.
Managed purchasing, sales, marketing and customer account operations efficiently.
Helped customers complete purchases, locate items and join reward programs.
Kitchen Hand
Super-tetsudo Sushi Train
08.2022 - 04.2023
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Managed time to juggle multiple tasks simultaneously with ease.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Small Business Manager
Just Me Production (Uniform Production Factory)
06.2016 - 12.2021
Reviewed sales and expense records to make proactive adjustments to policies and procedures.
Trained new employees on proper protocols and customer service standards.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Managed over 50 customers call per day.
Translator in Garment Factory
MCM Garment Factory
09.2015 - 06.2016
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Carried out day-to-day duties accurately and efficiently
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Waitress Trainee
China Sky Restaurant
09.2014 - 06.2015
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials and took drink orders.
Kept server areas clean and stocked to increase efficiency while working tables
Stayed up-to-date on menu changes to help customers make food choices
Education
Master of Arts - International Business And Entrepreneurship
Curtin University
Perth, WA
07.2022
Bachelor of Arts - Business Administration
University of Hertfordshire
Hertfordshire, UK
07.2015
Skills
Originality and Creativity
Business Growth
Sales Tracking
Business Budgeting
Calm and Professional Under Pressure
Courteous with Strong Service Mindset
Order and Refund Processing
Information Updates
Languages
Chinese (Mandarin)
Professional Working
English
Full Professional
Burmese (Myanmar)
Native or Bilingual
Timeline
Store Manager
Oriental Cash And Carry Canning Vale
08.2022 - Current
Kitchen Hand
Super-tetsudo Sushi Train
08.2022 - 04.2023
Online Sportswear Business Co-Owner
BlueSky Sportswear
09.2020 - Current
Small Business Manager
Just Me Production (Uniform Production Factory)
06.2016 - 12.2021
Translator in Garment Factory
MCM Garment Factory
09.2015 - 06.2016
Waitress Trainee
China Sky Restaurant
09.2014 - 06.2015
Master of Arts - International Business And Entrepreneurship
Curtin University
Bachelor of Arts - Business Administration
University of Hertfordshire
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