THEYA MAWER
Devonport,TAS
Summary
Highly motivated and versatile professional seeking casual or part-time employment in the administrative, hospitality, retail, or tourism industries. Demonstrated expertise in delivering exceptional customer service and maintaining a positive and welcoming atmosphere. Proven ability to handle multiple tasks efficiently with attention to detail. Committed to contributing to a team-oriented environment and utilizing excellent communication and organizational skills to exceed expectations.
Overview
8
8
years of professional experience
Work History
Barista
DRIFT CAFÈ
11.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Food and Beverage Attendant
CRADLE MOUNTAIN HOTEL
03.2024 - 11.2024
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
Café Crew Trainer / Crew Coach
MCDONALD'S BURNIE
03.2019 - 03.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
- Set positive example for team members by providing high-quality, efficient service.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
Club Manager
ANYTIME FITNESS BURNIE
07.2022 - 01.2023
- Enhanced club membership by implementing targeted marketing strategies and exceptional customer service.
- Increased staff performance and engagement via motivational leadership.
- Increased revenue through strategic pricing structures, upselling initiatives, and improved member retention rates.
- Cultivated positive relationships with local businesses to create mutually beneficial opportunities for collaboration.
Waitress
HELLYERS ROAD DISTILLERY
06.2017 - 06.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Year 11 & Year 12 -
HELLYER COLLEGE
Burnie, TAS11.2019
Year 9 - Year 10 -
MARIST REGIONAL COLLEGE
01.2017
Year 7- Year 8 -
PENGUIN DISTRICT SCHOOL
Penguin01.2015
Kinder - Year Six -
PENGUIN PRIMARY SCHOOL
Penguin01.2013
Skills
- Able to Operate Under Pressure
- Time Management
- Quick Learner
- Good at Multitasking
- Excellent Customer Service
- Responsible
Achievements
- Full Driver's License (Automatic)
- Responsible Service of Alcohol
- Tasmanian Certificate of Education (TCE)
- First Aid & CPR
Personal Information
Date of Birth: 17th October 2001
Timeline
Barista
DRIFT CAFÈ
11.2024 - Current
Food and Beverage Attendant
CRADLE MOUNTAIN HOTEL
03.2024 - 11.2024
Club Manager
ANYTIME FITNESS BURNIE
07.2022 - 01.2023
Café Crew Trainer / Crew Coach
MCDONALD'S BURNIE
03.2019 - 03.2023
Waitress
HELLYERS ROAD DISTILLERY
06.2017 - 06.2022
Year 9 - Year 10 -
MARIST REGIONAL COLLEGE
Year 7- Year 8 -
PENGUIN DISTRICT SCHOOL
Kinder - Year Six -
PENGUIN PRIMARY SCHOOL
Year 11 & Year 12 -
HELLYER COLLEGE
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