Sarah Bui
Hobart,TAS
Summary
Motivated and caring volunteer with experience supporting elderly clients through the Aged Care Volunteer Visitors Scheme (ACVVS). Adept at building trust, offering companionship, and addressing the unique challenges faced by vulnerable individuals. Committed to learning and growing in the community care sector to provide effective and compassionate support.
Overview
2
2
years of professional experience
Work History
FOH Waitress Staff
Thai Veggie Hutt - Hobart
01.2023 - Current
- Served as the first point of contact for customers, greeting guests, taking orders, and ensuring a welcoming atmosphere.
- Handled high-volume service efficiently, focusing on customer satisfaction and quick response to guest needs.
- Processed payments and managed POS systems, building a strong understanding of cash handling and transaction processes.
Hotel Room Attendant
Mantra One Hotel - Sandy Bay
03.2023 - 04.2024
- Delivered high-quality guest room cleaning services, ensuring guest satisfaction with room standards.
- Managed guest requests with professionalism and courtesy, enhancing overall guest experience.
- Collaborated with the hotel team to maintain cleanliness and adhere to safety standards.
Education
Certificate III in Individual Support (Ageing)
AIBT Global - Tasmania
04-2023
02/2023 - Present -
Bachelor of Social Work - Utas
Skills
- Empathy and Compassion
- Active listening
- Time Management
- Working with vulnerable people with NDIS Endorsement card
- Driver's Licence
Volunteer Experience
ACVVS PROGRAM - Aged Care Volunteer Visitors Scheme 09/02/2024 - 08/2024
Red cross/ GenU
- Ability to listen actively and convey information clearly.
- Adapting to clients' changing needs and addressing challenges creatively.
- Understanding and respecting cultural differences and tailoring support accordingly.
IT SKILLS ASSISSTANT 08/2023 - 07/2024
Libraries Tasmania - Rosny Park
- Assisted library patrons with basic IT skills, such as internet browsing, email setup, and using library digital resources.
- Guided individuals through technology troubleshooting, developing strong interpersonal and problem-solving skills.
- Supported library staff with event setups and customer service, enhancing teamwork and adaptability.
RETAIL ASSISTANT 08/2022 - 04/2023
Red Cross - Rosny Park
- Provide an excellent customer service in accordance with Red Cross customer service guidelines
- Help to load different types of products and prepare price products for sale
- Assist with general housekeeping and cleanliness of the shop
Timeline
Hotel Room Attendant
Mantra One Hotel - Sandy Bay
03.2023 - 04.2024
FOH Waitress Staff
Thai Veggie Hutt - Hobart
01.2023 - Current
Certificate III in Individual Support (Ageing)
AIBT Global - Tasmania
02/2023 - Present -
Bachelor of Social Work - Utas
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