Thi Huyen Thuong Thai
Ballarat East,Australia
Summary
Friendly and responsible individual currently studying Certificate Ill in Individual Support (Aged Care and disability ) at Federation TAFE, Diploma of Dementia at University of Tasmania, completed placement at Estia Health Mt Clear, with over 10 years of customer service experience in the bakery and hospitality industry. Demonstrated strengths in communication, customer care, hygiene, and efficiency. Passionate about transitioning into the aged care sector to support individuals with compassion and respect.
Overview
10
10
years of professional experience
Work History
Personal Care Student Placement
Estia Health Mt Clear
06.2025 - 06.2025
- Supported elderly residents with daily living activities including showering, grooming, and toileting…
- Applied infection control and manual handling practices.
- Developed a compassionate and person-centered care approach.
- Completed hands-on training in an age care facility, providing compassionate support to residents while adhering to care protocols.
Hoang Sinh Jewerys
, Vietnam
08.2023 - 09.2024
HM Wrap & Roll
Ballarat Central
07.2021 - 07.2023
Nhu Lan Bakery
Footscray
01.2015 - 07.2022
Kenny Bakery
Melbourne CBD
01.2017 - 09.2019
Education
Diploma of Dementia Care -
University of Tasmania
12.2026
Certificate III - Individual Support (Disability and Aged Care)
Federation Tafe VIC
VIC11-2025
Understanding Dementia Massive Open Online Course- Wicking- Dementia Research And Education Centre -
Wicking- MOOC
01-2025
Preventing Dementia Massive Open Online Course- Wicking- Dementia Research And Education Centre -
Wicking-Mooc
01-2025
Certificate III - Baking
Nhat Huong Academy
Skills
- Personal care
- Manual handling
- Mobility support
- Teamwork
- Clear communication
- Basic first aid and CPR
- Time management
- Patience
- Infection control
- Safety awareness
- Customer Service
- Communication
- Empathy
- Compassion
- Attention to Detail
- Adaptability
References
- Karen Henderson, Federation Uni TAFE Teacher, Nursing, +61 3 5327 6222
- Sue Hewat, General Operations Manager - Cabrini Health, Nursing, +61418336793, Character reference
Current Certifications
- NDIS Worker Screening Check
- Working With Children Check (WWCC)
- COVID-19 Infection Control Training
- Vaccination
- Police check
Timeline
Personal Care Student Placement
Estia Health Mt Clear
06.2025 - 06.2025
Hoang Sinh Jewerys
08.2023 - 09.2024
HM Wrap & Roll
07.2021 - 07.2023
Kenny Bakery
01.2017 - 09.2019
Nhu Lan Bakery
01.2015 - 07.2022
Diploma of Dementia Care -
University of Tasmania
Certificate III - Individual Support (Disability and Aged Care)
Federation Tafe VIC
Understanding Dementia Massive Open Online Course- Wicking- Dementia Research And Education Centre -
Wicking- MOOC
Preventing Dementia Massive Open Online Course- Wicking- Dementia Research And Education Centre -
Wicking-Mooc
Certificate III - Baking
Nhat Huong Academy