Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Thi Nguye

Richands,QLD

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Allure Nail Bar
01.2023 - Current
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Fulfilment Team Member

Myers
08.2019 - 11.2019
  • Maintained a safe and clean work environment by adhering to safety procedures and routinely organizing warehouse space.
  • Facilitated smooth operations during peak seasons through effective cross-training in various fulfillment roles, increasing overall adaptability as a team member.
  • Prevented shipment damage by carefully selecting appropriate packaging materials based on product size, weight, and fragility requirements.
  • Checked inventory and selected products from specific locations based upon availability.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Maintained tidy and organized warehouse environment to comply with cleanliness standards.
  • Verified product quantity and quality to determine accuracy of orders and reduce errors.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Kept work areas neat, clean and free from debris.

Administrative Assistant

Etax Accountants
04.2019 - 07.2019
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted coworkers and staff members with special tasks on daily basis.

Beautician

Rainbow Nails
06.2016 - 03.2019
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
  • Increased customer loyalty with exceptional customer service and follow-up care advice.
  • Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
  • Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
  • Mentored junior beauticians helping them refine their skills while offering guidance on best practices.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.


Education

High School Diploma -

Yeronga State High School
Yeronga, QLD
12.2014

Skills

  • Deadline-oriented
  • Excel spreadsheets
  • Critical Thinking
  • Microsoft Outlook
  • Customer Service
  • Quickbooks
  • Microsoft Excel
  • Dedicated Team Player
  • Staff Motivation
  • Office Administration
  • Research
  • Data Entry
  • Bookkeeping
  • Invoice Processing
  • Scheduling

Languages

Vietnamese
Native or Bilingual

Timeline

Administrative Assistant

Allure Nail Bar
01.2023 - Current

Fulfilment Team Member

Myers
08.2019 - 11.2019

Administrative Assistant

Etax Accountants
04.2019 - 07.2019

Beautician

Rainbow Nails
06.2016 - 03.2019

High School Diploma -

Yeronga State High School

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Thi Nguye