Thi Thu Hien Le
Sydney,Australia
Summary
Dedicated professional with strong experience in administration, hospitality, and tourism. Skilled in communication, problem-solving, and providing excellent service. Seeking to transition into social work to support and help individuals and communities.
Overview
10
10
years of professional experience
Work History
Volunteer
Anglicare
03.2025 - Current
- Assisted in organizing community events, enhancing participation and engagement among local residents.
- Supported fundraising efforts through outreach initiatives, increasing awareness of organizational goals.
- Collaborated with team members to distribute resources effectively during community service days.
- Coordinated volunteer schedules, ensuring proper coverage for all events and activities.
Catering Assistant
Dnata
01.2024 - Current
- Prepare and deliver meals for airline services
- Work with team to ensure efficiency and hygiene
Room Attendant
Holiday Inn
10.2023 - 10.2024
- Maintain cleanliness and comfort in guest rooms
- Address guest needs and ensure satisfaction
Catering Assistant
Gate Gourmet
07.2023 - 01.2024
- Assisted with food preparation and service in a high-pressure environment
Trimmer
Sweet Strawberry Runner
01.2023 - 04.2023
- Trimming and maintaining strawberry plants
- Supported team productivity
Housekeeping Attendant
Ramada Cairns Hotel
06.2022 - 01.2023
- Ensured clean and well-stocked rooms for guests
- Maintained high standards of cleanliness
Receptionist
Oxalis Comany Limited, Oxalis Holiday Company Limited
09.2015 - 03.2020
- Managed client interactions, phone calls, and scheduling
- Provided administrative support and ensured smooth office operations
Tour Guide
Oxalis Holiday Comapny Limited
01.2018 - 01.2019
- Provided guided tours to international visitors
- Shared in-depth knowledge of local culture, history, and landmarks
- Managed tour groups and ensured customer satisfaction
Education
RSA -
01.2023
Bachelor’s Degree - Tourism
Hue University
07.2015
Master of Science - Social Work
Excelisa College
08-2027
Skills
- Effective communication
- Empathy and active listening
- Problem-solving
- Team collaboration
- Time management
Timeline
Volunteer
Anglicare
03.2025 - Current
Catering Assistant
Dnata
01.2024 - Current
Room Attendant
Holiday Inn
10.2023 - 10.2024
Catering Assistant
Gate Gourmet
07.2023 - 01.2024
Trimmer
Sweet Strawberry Runner
01.2023 - 04.2023
Housekeeping Attendant
Ramada Cairns Hotel
06.2022 - 01.2023
Tour Guide
Oxalis Holiday Comapny Limited
01.2018 - 01.2019
Receptionist
Oxalis Comany Limited, Oxalis Holiday Company Limited
09.2015 - 03.2020
Bachelor’s Degree - Tourism
Hue University
RSA -
Master of Science - Social Work
Excelisa College
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