Summary
Overview
Work History
Education
Skills
Coursework
Timeline
Generic

Tran NGO

Cabramatta,Australia

Summary

Experienced and skilled in maintaining cleanliness and organization in bar areas, restocking supplies, and providing valuable support to bar staff. Recognized for delivering excellent customer service, adeptly multitasking, and thriving under pressure. Motivated bar professional with a proven track record in the hospitality industry. Proficient in managing customers, upholding cleanliness and sanitation standards, and ensuring timely service for every order. Possesses extensive knowledge of both alcoholic and non-alcoholic beverages.

Overview

5
5
years of professional experience

Work History

Sales Assistant

Jaden Services Building Supplies
Fairfield , NSW
07.2024 - Current

•Extensive knowledge of techniques for effective waterproofing.

•Refined methods for manufacturing silicone material

•Executed safe handling procedures for heavy goods.

•Processed payments and maintained payment records.

•Handled client grievances to ensure satisfaction.

•Helped customers locate products and checked store system for merchandise at other sites. •Assisted customers with prompt and polite support in-person and via telephone.

•Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Gaming Attendant

Redcape Hotel Group
Cabramatta, NSW, Australia
05.2022 - 02.2024
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area
  • Contributed to increased revenue by effectively managing slot machines and ensuring optimal performance
  • Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility
  • Assisted customers with game rules and instructions, promoting an enjoyable gaming experience for all patrons
  • Collaborated with security personnel to maintain a safe and secure environment for guests and staff members
  • Responded promptly to machine malfunctions, minimizing downtime and maximizing gameplay opportunities for customers

Waitress

District 8
Cabramatta, NSW, Australia
03.2021 - 01.2023
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance

Warehouse Worker

Aus post
04.2020 - 09.2020
  • Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping
  • Operated manual pallet jack to move products throughout warehouse
  • Sorted and placed materials or items on racks and shelves according to organizational standards
  • Assisted other departments when needed to complete tasks in a timely fashion
  • Organized warehouse space by rearranging items, storing materials, and marking locations

Education

Barista -

Bankstown senior college
Bankstown, NSW

Certification in RSA & RCG -

Tcp Training
Townhall, NSW
01.2022

Year 12 -

Bankstown Senior College
Bankstown, NSW
06.2019

Skills

  • Wine serving
  • Receipt balancing
  • Cost Control
  • Liquor management
  • Dishwashing
  • Waterproofing & Silicone knowleged
  • Lift up 5kg-20kg
  • Stock management
  • Customer Service
  • Salesmanship
  • Drink Preparation
  • Drink presentation
  • Food pairing knowledge
  • Cash handling

Coursework

  • RSA
  • RCG

Timeline

Sales Assistant

Jaden Services Building Supplies
07.2024 - Current

Gaming Attendant

Redcape Hotel Group
05.2022 - 02.2024

Waitress

District 8
03.2021 - 01.2023

Warehouse Worker

Aus post
04.2020 - 09.2020

Barista -

Bankstown senior college

Certification in RSA & RCG -

Tcp Training

Year 12 -

Bankstown Senior College
Tran NGO