Thi Bich Dong
Springvale,VIC
Summary
Dedicated customer service professional with four years of experience. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Golden Lake Cake & Roast
06.2019 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Served food and drinks in the front of house.
- Cleaned and sanitized dished.
- Prepared food, cakes and sauces, chopped vegetables when kitchen staff was busy
- Resolved customer complaints and maintained clean and tidy checkout area.
Cashier and Salesperson
Chadstone Newsagency
10.2021 - 09.2022
- Sold lottery tickets and stationeries.
- Packed large goods and birthday gifts.
- Checked inventories, sorted goods display.
- Worked to build relationships with customers and built potential for additional sales.
Education
Master's - Accounting
Kaplan Business School
Docklands, VIC08.2022
Bachelor's - Accounting
Hanoi University of Industry
Hanoi, Vietnam05.2017
Skills
- Time management
- Customer services
- Fast learning and hard working
- Pay attention to details
- Work well under pressure
Timeline
Cashier and Salesperson
Chadstone Newsagency
10.2021 - 09.2022
Customer Service Cashier
Golden Lake Cake & Roast
06.2019 - 11.2023
Master's - Accounting
Kaplan Business School
Bachelor's - Accounting
Hanoi University of Industry
Similar Profiles
Khalari SturgeonKhalari Sturgeon
Junior Caterer at Golden RoastJunior Caterer at Golden Roast
Tiana KoreTiana Kore
Assistant Manager at Golden RoastAssistant Manager at Golden Roast
Kim PattisonKim Pattison
Professional Caterer at Coast to Coast the Golden RoastProfessional Caterer at Coast to Coast the Golden Roast