Thi Bich Dong
Springvale,VIC
Summary
Dedicated customer service professional with four years of experience. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Golden Lake Cake & Roast
06.2019 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Served food and drinks in the front of house.
- Cleaned and sanitized dished.
- Prepared food, cakes and sauces, chopped vegetables when kitchen staff was busy
- Resolved customer complaints and maintained clean and tidy checkout area.
Cashier and Salesperson
Chadstone Newsagency
10.2021 - 09.2022
- Sold lottery tickets and stationeries.
- Packed large goods and birthday gifts.
- Checked inventories, sorted goods display.
- Worked to build relationships with customers and built potential for additional sales.
Education
Master's - Accounting
Kaplan Business School
Docklands, VIC08.2022
Bachelor's - Accounting
Hanoi University of Industry
Hanoi, Vietnam05.2017
Skills
- Time management
- Customer services
- Fast learning and hard working
- Pay attention to details
- Work well under pressure
Timeline
Cashier and Salesperson
Chadstone Newsagency
10.2021 - 09.2022
Customer Service Cashier
Golden Lake Cake & Roast
06.2019 - 11.2023
Master's - Accounting
Kaplan Business School
Bachelor's - Accounting
Hanoi University of Industry
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